Date Posted:2026-04-23
Country: United States of America
Location: OT112: CVC - CLEVELAND, OH 9800 Rockside Road, Valley View, OH, 44125 USA
Otis is growing and we are recruiting a Account Manager to cover the Greater Cleveland territory and reporting to the General Manager. The main goal of the role is to maintain a portfolio of customers through providing excellent customer service and account management with additional responsibility for selling incremental repair projects.
On a typical day you will:- Manage a portfolio of elevator units through maintaining good working relationships with existing customers
- Serve as primary contact for timely resolution of customer needs surrounding inquiries
- Develop your own sales strategy to achieve sales targets
- Use Otis' sales tools to effectively track opportunities, pipeline, and forecast sales results
- Conduct sales negotiations and close deals
- Collaborate with fellow team members, including other sales representatives and field colleagues
What you will need to be successful:- You have a business or technical degree or have completed training as a technician or technical business administrator, and preferred relevant prior work experience
- You have initial experience in the sale of technical service agreements requiring consultation.
- You have a strong customer and service orientation, including excellent interpersonal skills
- You are characterized by a high level of commitment and reliability.
- You are target focused, with the ability to work at pace in a demanding, complex, corporate organization
What's In it For Me / Benefits- You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
Benefits:Otis currently provides our colleagues with the following benefits:
- 401(k) plan that includes generous company match and a separate automatic retirement contribution
- Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
- Three weeks paid vacation and paid company holidays
- Paid sick leave - Employee assistance and wellness incentive programs
- Life insurance and disability coverage
- Voluntary benefits, such as legal, pet, home, and auto insurance
- Birth/adoption and parental leave benefits
- Tuition reimbursement program
- Peer recognition and service anniversary awards, as well as spot performance bonus opportunities
Salary Transparency: The salary range for this role is $80,000 to $100,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.
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