The Global HRSD Content Specialist ensures HR content is accurate, accessible, and continuously improved to support employees, managers, HR teams, self-service, and AI-enabled experiences.
This hands-on role transforms HR policies, procedures, case resolutions, process updates, and subject matter expertise into clear, user-friendly content. In addition to creating and maintaining content, the role builds and enables a distributed network of HR content contributors across the enterprise, making knowledge capture and publishing a routine part of how HR works.
The role serves as the operational engine that keeps HR content current, trusted, reusable, and available where employees and managers need it most.
In this role, you will have the opportunity to:
Capture content opportunities by identifying recurring questions, resolved cases, process changes, and expert guidance that should become reusable HR content.
Create and improve content by translating complex HR information into clear, concise, employee-friendly articles, FAQs, job aids, and support materials.
Publish and maintain content by coordinating reviews, processing updates, and ensuring content remains accurate, current, and easy to find.
Build and enable a network of content contributorsby developing contributor practices, training, templates, and routines that enable HR teams and subject matter experts to create, improve, and maintaincontent as part of their daily work.
Measure andoptimizecontent performanceusing search analytics, user feedback, and content metrics to identifygaps, improve quality, increase adoption, and drive continuous improvement.
The essential requirements of the job include:
Bachelor’s degree in Human Resources, Communications, Business, Information Management, Journalism, English, or a related field.
2+ years of experience in content management, knowledge management, technical writing, HR operations, HR Service Delivery, or enterprise service operations.
Experience using content analytics, search insights, feedback, or operational metrics to improve content quality and effectiveness
It would be a plus if you also possess previous experience in:
Experience with ServiceNow, SharePoint, Microsoft Copilot, enterprise search, or other content and knowledge management platforms.
Experience supporting self-service, shared services, case management, or employee support environments.
Experience using AI-assisted content creation, summarization, translation, or content optimization tools.
Danaher offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Danaher, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Danaher can provide.
The annual salary range for this role is $75,000 - $108,000 USD. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
