Inside Sales Specialist
Department: Sales
Reports To: Sales Manager
Direct Reports: None
Position Summary
The Inside Sales Specialist is responsible for identifying and developing sales opportunities, building relationships with agricultural customers, and helping connect farmers and agricultural operations with the right equipment upgrades and solutions. This is a customer-facing role focused on driving sales growth, supporting customer success, and delivering practical solutions that meet the needs of the agriculture industry.
This role works collaboratively with sales, engineering, and operations teams to ensure customer needs are addressed efficiently and effectively while maintaining a high level of service and professionalism.
Travel Requirements
This role requires occasional travel to customer locations, farms, trade shows, and industry events. Travel schedules may vary based on customer needs and seasonal demands. This role requires comfort working in both office and field environments.
Key Responsibilities
• Identify and qualify new sales opportunities within the agriculture industry.
• Build and maintain relationships with farmers, operators, dealers, and agricultural businesses.
• Understand customer equipment challenges and recommend appropriate repair, upgrade, or replacement solutions.
• Support the sales process by coordinating qualified opportunities and following up with prospective customers.
• Assist with marketing initiatives, customer outreach efforts, and campaign tracking activities.
• Collaborate with sales, engineering, and operations teams to develop practical customer solutions.
• Maintain accurate customer records, sales activity documentation, and communication logs.
• Participate in farm visits, field inspections, trade shows, and industry events as needed.
• Ensure work is completed safely, efficiently, and to a high-quality standard.
• Maintain accurate and organized work practices.
• Maintain a clean, safe, and professional work environment.
Who We're Looking For
This role is designed for someone who enjoys working with customers, solving problems, and supporting the agriculture industry. The ideal candidate is dependable, adaptable, and motivated to deliver outstanding service while contributing to a collaborative team environment.
This role offers the opportunity to grow professionally while making a meaningful impact on our customers and the overall success of the organization.
Qualifications
• Strong communication skills with the ability to build relationships and establish trust with customers.
• Practical understanding of agriculture, farming operations, or agricultural equipment.
• Mechanical aptitude and ability to understand hydraulic, electrical, or mechanical systems.
• Ability to read and interpret technical documents, specifications, and equipment information.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Strong attention to detail, reliability, and work ethic.
• Self-motivated with the ability to work independently with minimal supervision.
• Ability to take initiative and adapt in a dynamic environment.
• Proficiency with computers, CRM systems, and standard business software.
• Valid driver's license with the ability to travel as needed.
Why This Role Matters
Agriculture depends on reliable equipment, responsive support, and practical solutions to keep operations moving during critical planting and harvest windows. This role serves as an important connection between customers and the internal teams that develop, support, and deliver those solutions. By helping customers identify equipment needs, coordinating the right resources, and supporting the sales process, the Inside Sales Specialist plays a direct role in customer satisfaction, operational uptime, and business growth.
Red E offers more than a job. This role is an opportunity to be part of helping farmers feed the world. By delivering high-quality service and supporting customers when it matters most, this role contributes to a team that is committed to excellence and making a difference every day.
Who We Are
Red E, LLC is a Fargo, North Dakota Engineering based company that specializes in the development, sales and service of specialty products for agricultural equipment. As a fully integrated company with over 45 team members, we utilize the latest tools and technology to provide value added parts and services to farmers around the world.
Red E has seen incredible growth in its 13-year history with notable achievements including No. 923 on the 2021 Inc. 5000 list of the fastest-growing private companies in America, No. 1962 in 2023, and the 2023 Small Business Persons of the Year for the State of North Dakota.
Red E offers more than a job, it's an opportunity to be part of helping farmers feed the world. Be a part of a team that is ringing the bell of excellence and making a difference every day!
How We're Different
Plain and simple, it's our culture and drive for excellence. We are a closely knit team that strives to be the best that we can be. In fact, a recent team member survey about our culture revealed key words like Family, Caring, Genuine, Team Focused, Collaborative, and Hard Working. We value and prioritize in-person collaboration at the office. We strive to focus on the following four key areas to create an excellent workplace:
1. Leadership: Be the best example through servant leadership. Allowing others to feel a sense of ownership and pride in what they do.
2. Purpose: Understand what we do and why we do it. Truly know we are making a difference and helping farmers feed people around the world. Constantly strive to bring the best services and products to the marketplace.
3. Opportunity: Continual improvement while looking for new products and services that make a difference in people's lives.
4. Growth: If we aren't growing, we aren't winning.
In addition to awesome co-workers and a great company culture, Red E provides eligible team members with:
• 401(k) Retirement Plan with Company Match
• Health, Dental, & Vision Insurance Plan Options
• Life and Disability Insurance Plan Options
• Supplemental Voluntary Benefits
• Paid Time Off (PTO) and Paid Holidays
• Paid Volunteering Time
• Matching Charitable Gift Fund
• Quarterly Team Building Events
• Modified Flex Time Plan
• Annual Profit Sharing
To learn more about our organization, check out our YouTube Channel and Facebook Page.
Relocation Assistance
This position may be eligible for relocation assistance of up to $8,000.
The pay range for this role is:
$70,000 - $100,000 USD per year (Main Office)