Job Summary TDIndustries is seeking a results-driven leader, that lays the foundation for smarter, leaner operations across our company. The Director of Business Process Improvement will champion a culture of innovation and continuous improvement, guiding cross-functional teams to reimagine workflows and deliver smarter, faster outcomes.
Essential Duties
Process Excellence
- Identify, design, and implement process improvement initiatives using Lean, Six Sigma, or similar methodologies.
- Analyze and redesign processes to eliminate inefficiencies and bottlenecks
- Partner with business units to streamline workflows, eliminate inefficiencies, and improve service delivery.
- Serve as centralized intake hub for process improvement requests
- Build and maintain a process excellence roadmap aligned with organizational goals.
- Coordinate business needs with IT capabilities for technology-enabled efficiency
- Develop the training, tools, and processes that strengthen the organization’s process improvement capabilities and foster a culture of business-led continuous improvement.
Change Management & Communication
- Lead change management efforts to support adoption of new processes and systems.
- Develop communication strategies to engage stakeholders, promote transparency, and highlight wins.
Team Leadership
- Build and lead a high-performing team within business process improvement.
- Foster a culture of accountability, innovation, and continuous learning within the organization (both within and without direct reporting structure).
Program Leadership
- Collaborate on cross-functional programs aligned with strategic priorities, ensuring on-time, on-budget, and high-impact delivery.
- Collaborate on program governance frameworks, KPIs, and reporting structures to ensure value realization.
- Serve as a strategic advisor to executive leadership on program risks, dependencies, and outcomes.
- Perform other duties as required.
Minimum Requirements
- Bachelor’s degree in Business, Engineering, or related field.
- 10 years of experience in program management, business transformation, or process improvement.
- Minimum knowledge, skills and abilities required of the position.
- Proven track record of leading enterprise-wide initiatives and delivering measurable results.
- Strong knowledge of project and program management methodologies (e.g., PMP, Agile).
- Exceptional communication, leadership, and stakeholder management skills.
- Hands-on experience with process mapping and management software. Proficiency in tools such as Microsoft Visio.
- Experience with data visualization tools like Tableau or Power BI.
- Experience using a change management model such as Kotter, Adkar, Bridges, etc..
- Experience leading teams preferred.
- Certification in Lean, Six Sigma, or similar process improvement frameworks is a plus but not required.
