Overview
We are seeking a dedicated and professional Assistant Property Manager/Property Manager (Temp-Perm) to oversee the operations of a luxury residential building in Riverdale, NY. This role offers an exciting opportunity to manage high-end property assets, deliver exceptional customer service, and ensure the smooth functioning of daily property activities. The ideal candidate will possess strong administrative skills, a comprehensive understanding of property management practices, and the ability to lead a team effectively. This position is 40 hours a week (Mon-Fri) 8:00am-5pm. The position will be temporary to permanent employment for qualified individuals committed to excellence in property management.
Responsibilities
- Manage tenant relations by addressing inquiries, resolving conflicts, and ensuring high levels of customer satisfaction through professional communication and prompt response.
- Oversee leasing activities including lease or rental agreement management, tenant screening, and onboarding processes.
- Utilize property management software such as Yardi and OneSite to maintain accurate records of rent payments, lease details, and tenant information.
- Coordinate property maintenance and facilities management to ensure the building remains in excellent condition.
- Administer budgets, track expenses, and assist with financial reporting related to property operations.
- Ensure compliance with all applicable laws including Fair Housing regulations, Landlord-Tenant Law, LIHTC (Low-Income Housing Tax Credit), and Section 8 housing programs.
- Prepare legal administrative documentation, review contracts, and handle lease negotiations with tenants.
- Supervise team members involved in property management tasks such as data entry, filing, client communication, and conflict management.
- Facilitate client communication through professional phone etiquette and effective customer relationship management strategies.
- Support property marketing efforts through upselling available units or amenities to prospective tenants.
- Maintain detailed records of property activities using Microsoft Office tools and property management systems.
Requirements
- Proven experience in property management or real estate administrative roles within luxury or multi-family residential buildings.
- Familiarity with Yardi, OneSite, Property Management tools, and Microsoft Office Suite.
- Strong conflict management skills with the ability to negotiate effectively and handle difficult situations professionally.
- Experience managing budgets, lease agreements, and property maintenance operations.
- Excellent organizational skills with attention to detail in data entry and filing processes.
- Demonstrated ability to lead a team effectively while maintaining high standards of customer service.
- Office experience combined with strong communication skills suitable for diverse audiences.
- Ability to adapt quickly to new software platforms and stay current with industry best practices.
If you are motivated by delivering exceptional service while managing sophisticated properties efficiently, we encourage you to apply for this dynamic opportunity. Join our team dedicated to excellence in luxury residential property management.
Pay: $31.11 - $32.00 per hour
Expected hours: 40.0 per week
Work Location: In person
