IT SYSTEMS MANAGER
Library 21c | 40 hours per week, exempt
Open to all qualified current staff and external applicants
Location: 1175 Chapel Hills Dr., Colorado Springs, CO 80920
Starting Wage: $37.34 per hour - $47.04 per hour + full benefits
(for benefits information, please see ppld.org/careers/benefits)
Position Hours: 40 hours per week per the following schedule:
Monday – Friday : 8 a.m. – 5 p.m.
Note: Regular schedule may be subject to minor changes due to required meetings, training events, etc. Also, management may require modifications to a position’s schedule, days, times and locations at any time as the needs of the Library District change.
Application Procedure:
1. Complete a PPLD online application located at ppld.org/Jobs at the Application Tab. If It is an internal only job posting, please log In to ESS to fill the application.
2. Attachments should be submitted online in the following file types: .doc, .docx, .xls, .xlsx, .pdf, .htm
3. Requires resume and cover letter. Applications will not be considered without a resume and cover letter.
4. If you require an accommodation to complete your job application, please contact the Human Resources Office at (719) 531 - 6333, ext. 6380 or send an email to sgollapalli@ppld.org
Closing Date: This position is open until filled.
EOE: As an Equal Opportunity Employer, Pikes Peak Library District does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation including gender expression, military status, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. The library reserves the right to hire more than one person per advertised vacancy.
Position Summary
Operates in a diverse environment to help fulfill the Library’s mission by managing employees and directing IT Systems-related responsibilities.
Essential Functions
Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
§ Provides leadership, supervision, and workflow direction for direct reports. Hires, supervises, coaches, and monitors the development of employees; prepares performance appraisals as scheduled.
§ Assists with development and maintenance of documentation for IT policies, procedures, standards, and processes in coordination with organization stakeholders.
§ Assists department leadership in the analysis, design, recommendation, and implementation of strategic plans for integrating technology products to ensure the IT systems meet current and future requirements.
§ Conducts research and makes recommendations on system design, procurement, installation, maintenance, products, services, protocols, and standards supporting development and procurement of IT systems.
§ Assists department leadership with managing operational costs, provides input for annual budget, and recommends investment plans for IT.
§ Makes recommendations to support infrastructure system cybersecurity.
§ Makes recommendations to support IT infrastructure architecture principles to design and implement scalable, secure, and resilient enterprise systems that meet current operational needs and support emerging technologies and evolving system requirements.
§ Assists department leadership in designing, procuring, installing and maintaining new equipment.
§ Manages diagnosis and repair processes that respond to equipment or network breakdowns.
§ Assists department leadership with oversight of routine preventive maintenance on software, hardware, peripheral equipment and mobile devices.
§ Works in collaboration with department leadership to administer and maintain Districtwide policy and profile configurations for public and private network users.
§ Provides input for annual budget requests; recommends software and hardware purchases to the department leadership.
Additional Duties and Responsibilities
Duties are considered non-essential and include the following:
§ Keeps informed about Library and department information.
§ Serves on Districtwide teams.
§ Attends regular department meetings and scheduled All-staff meetings.
Required Knowledge, Skills, and Abilities
The employee is expected to perform or possess the following:
§ Thorough knowledge of the Pikes Peak Library District’s policies and procedures and ability to follow them.
§ Ability to act as an ambassador of Pikes Peak Library District by promoting its mission and vision.
§ Demonstrates advanced knowledge of Microsoft Office products, business applications, server operating systems, and mobile device applications. Knowledge of library ILS and IP telephone systems preferred.
§ Ability to exhibit leadership, sound judgment and professional demeanor in all situations; thinks and acts appropriately under pressure.
§ Ability to supervise, plan, and coordinate the work of staff in order to accomplish library goals and objectives.
§ Demonstrates ability to respond with patience and professionalism to requests for assistance from computer users of varying knowledge levels.
§ Demonstrates excellent verbal and written communication skills; maintains effective relationships within the department, with staff at all levels, customers, and vendors.
§ Ability to effectively use applications software, including Microsoft 365 applications, along with standard office equipment.
§ Ability to work effectively as a team member, organize daily work and meet deadlines in a fast-paced, detail-rich environment.
Education and Experience:
- Requires a bachelor’s degree in computer science, programming, information systems or a related field, which can be substituted with four years of education, training or experience.
- Requires a minimum of 3 years of experience supervising staff.
- Requires a minimum of 5 years of systems management experience.
· Following certifications are preferred: A+, Network+, Security +, Certified Associate in Project Management (CAPM), Cisco Certified Network Associate (CCNA).
- Requires valid Colorado driver’s license (or the ability to obtain one upon employment); car insurance coverage at the time of application; and a clean driving record.
Physical and Environmental Conditions:
Work is primarily conducted in an office setting that provides comfortable lighting, temperature, and air conditions. Position requires the ability to sit and use a computer or standard office equipment for extended periods. Position requires the ability to stand for extended periods of time. Position requires the ability to occasionally reach, bend, climb, twist, and squat. Position requires the ability to lift and move equipment weighing up to 50 pounds.
Work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices or meeting rooms, e.g., use of safe workplace practices with office equipment, and/or avoidance of trips and falls and observance of fire regulations.
This position is eligible for telecommuting with supervisor approval and based on employee performance. Employees will be required to attend in-person meetings, trainings, or events at the Library as directed by their supervisor or as necessary for the performance of their job duties.
The regular schedule may be subject to minor changes due to required meetings, training events, etc. Management may require changes to a position’s schedule, days, times, and locations at any time as the needs of the Library District change.
The above position description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
Conditions of Employment:
All selected candidates…
§ are required to complete a Department of Homeland Security I-9 Form at the time of hire and must be able to provide acceptable documentation in order to verify his/her legal right to be employed in the U.S. (pursuant to the Immigration Reform and Control Act of 1986). Pikes Peak Library District participates in E-Verify.
§ are subject to a full reference and background investigation including verification of identification (including verification of Social Security number using USCIS E-Verify), education, former employment, and criminal history.
§ may be uniformly tested for job-related skills and required physical abilities.
§ may be required to undergo a physical examination after a job offer is extended in order to ensure that the job’s physical requirements are met.
§ must understand and comply with PPLD’s drug-free workplace policy.
§ understand and agree that they have been hired at the will of the employer and that employment may be terminated at any time, with or without reason, and with or without notice, in accordance with Colorado law.
Pay: $37.34 - $47.04 per hour
Expected hours: 40.0 per week
Benefits:
- Employee assistance program
- Health insurance
- Life insurance
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: Hybrid remote in Colorado Springs, CO 80920
