Field Service Engineer - RF

MVG, Inc • Full-time • Warminster, PA, US • $70k - $85k / year • 2d ago

At Microwave Vision Group ( MVG), we strive to deliver the most advanced antenna and RCS measurement facilities to the U.S. aerospace and defense industry. OATI is seeking driven individuals who excel in fast-paced environments, moving novel concepts from inception to commissioning. We welcome candidates who will bring commitment and motivation into our tight-knit team, helping us shape the future.

As a Field Service Engineer -RF, you will ensure that products perform to the stated product specifications and meet the customer’s expectations for their stated application needs and performance. Develop long-term customer relationships by providing exemplary service and support to assure service contract renewals to help build year-to-year service revenue. The key function of the Field Service Engineer/Technologist is to provide direct support to technical customers remotely or on site. The position requires frequent interaction with other technicians and engineers currently engaged in the Project, Field Service/Calibration, and Technical Support departments.

ESSENTIAL FUNCTIONS OF THE JOB:

· Perform annual maintenance, calibration, and technical support of customers throughout the Americas (primarily North America). Willingness to travel at least at a nominal 50% level is required.

· Participate in new system installations and calibrations at customer sites

· Installation and calibration of mechanics and electronics employed to support antenna measurement capability

· Maintain Inventory Tool and Equipment for the Calibration Kits, Measurement Services, and Technical Support purposes

· Verification and characterization of antenna measurement capabilities and performances

· Determine if the customer is contractually covered and coordinate with the appropriate Regional Sales Manager to ensure services are appropriately contracted

· Coordinate with Tech Support and work with the customer to first remotely diagnose and resolve issues, whenever possible

· Identification, assessment, and repair of any failed components

· Preventive inspection of anechoic chamber facilities, including recognition and remedy of any chamber shielding performance issues

· Improve processes, internal and external communications, and document all efforts associated with the aforementioned tasks

· Complete the internal reporting requirements, as well as the external acceptance reports to be presented to the customer

· All duties as assigned by supervisor

SKILLS REQUIRED TO PERFORM THE DUTIES OF THE JOB:

· General RF knowledge and computer skills

· Knowledge of customer service principles and practices

· Ability to work in a team environment, as well as autonomously

· Ability to multitask and manage multiple project needs simultaneously

· Excellent analytic and troubling-shooting skills (ability to read and diagnose schematics & components, break down system operation, etc.)

· Responsible, able to manage time effectively and work efficiently, both with and without direct supervision

· Ability to learn the inner workings of company products, systems, applications, and current operating systems

· Hands-on mechanical skills (ability to use power tools, improvise solutions, etc.)

· Should have good computer skills, a sound knowledge of MS Windows and MS Office (Excel, PowerPoint, Outlook,

· etc.), and some understanding of computer networks

DESIRABLE EXPERIENCE OR SKILLS:

· RF system design, specification development and interpretation, microwave communications

· Hands-on experience with a variety of antenna test ranges, knowledge of mechanical positioning systems, and Over- The-Air (OTA) testing

· Experience with databases and SQL

· Matlab and/or programming experience

· Experience with Radiocommunication & RF test equipment (Base Station Simulators, VNAs, Spectrum Analyzers, etc.)

· 3+ years of directly applicable industry experience

· Foreign language capability

EDUCATIONAL AND/OR WORK REQUIREMENTS NEEDED TO PERFORM THE DUTIES OF THE JOB:

· Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, Electronics, or similar field

· Heavy travel (approximately 50%) throughout the Americas, and potential occasional visits to sites abroad. During the training period, heavier-than-usual travel should be anticipated.

LIFTING OR OTHER PHYSICAL REQUIREMENTS TO PERFORM THE DUTIES OF THE JOB:

· Ability to lift at least 50 pounds over your head

· Ability to stand for long periods of time

· Ability to sit for long periods of time

· Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

· Ability to work at heights and climb extension ladders

ENVIRONMENTAL CONDITIONS:

Physical environment is generally safe with minimal health risk. No safety equipment or unusual precautions are required.

Pay: $70,000.00 - $85,000.00 per year

Benefits: