Job Summary
Position: Field Coordinator/Project Manager – Restoration & Reconstruction
Location: Central Washington — Tri-Cities, Yakima and Ellensburg
Preferred Home Base: Tri-Cities, Washington
Position Type: Full-Time, W-2
Compensation: Target annual earnings of $80,000–$150,000 through salary plus commission, with uncapped commission potential
Position Summary
Sound Construction & Design is seeking a motivated, customer-focused Field Sales Coordinator / Project Manager to develop and manage residential insurance restoration and reconstruction projects throughout Central Washington. Ideal candidates will live in the Tri-Cities area.
This field-based role combines sales, client service and hands-on project management. You will guide homeowners from the initial property assessment through estimating, contract approval, construction and project completion.
The position includes documenting reconstruction needs, obtaining signed Letters of Intent and contracts, coordinating subcontractors, procuring materials, managing schedules and monitoring workmanship. You will serve as a primary point of contact for homeowners and help ensure projects are completed correctly, efficiently and within approved scopes and budgets.
Compensation and Schedule
- Target annual earnings of $80,000–$150,000 through salary plus commission.
- Uncapped commission potential.
- Full-time schedule averaging approximately 40 hours per week.
- Regular travel throughout the assigned territory.
Primary Responsibilities
-Lead and Client Management
- Review incoming referrals from restoration companies, remediation contractors and other business partners.
- Contact homeowners promptly and explain the company’s reconstruction process.
- Schedule and conduct initial property assessments.
- Build trust with homeowners following water, fire, mold and other property damage.
- Maintain consistent follow-up with prospective clients and referral partners.
- Track leads, appointments, communications and next steps in the company’s CRM and project-management systems.
Site Assessments and Documentation
- Evaluate visible reconstruction and build-back needs.
- Take accurate field measurements, detailed photographs and clear project notes.
- Create Matterport/Polycam or comparable 3D walkthroughs when required.
- Review remediation documentation, loss information and available insurance scopes.
- Gather the information needed to prepare accurate reconstruction estimates.
- Identify scope gaps, access limitations, existing conditions and other factors that could affect cost or scheduling.
- Communicate additional documentation needs to homeowners, remediation companies, adjusters and the estimating team.
Client Conversion and Estimating Coordination
- Explain estimating services, project expectations and anticipated next steps.
- Present and obtain signed Letters of Intent and reconstruction contracts using company-approved documents.
- Organize measurements, photographs and scope documentation for the estimating team.
- Support the preparation of photos & documents for teammates to complete estimates in Xactimate.
- Help identify differences between the proposed reconstruction scope and the insurance-approved scope.
- Coordinate supporting documentation and follow up on outstanding estimate reviews and approvals.
- Maintain clear communication among homeowners, estimators, insurance representatives and the construction team.
Project Planning and Subcontractor Coordination
- Manage approved projects from preconstruction through completion.
- Confirm that contracts, approved scopes, selections and required project documents are complete before work begins.
- Develop and maintain construction schedules with realistic sequencing and completion targets.
- Identify, coordinate and schedule qualified subcontractors in accordance with company requirements.
- Communicate scopes of work, site conditions, quality expectations and deadlines to subcontractors.
- Confirm subcontractor availability, monitor progress and address scheduling conflicts.
- Coordinate site access, material deliveries, inspections and homeowner communications.
- Escalate issues that could affect project cost, quality or completion dates.
Material Procurement and Budget Management
- Confirm material quantities, specifications and homeowner selections before ordering.
- Obtain supplier and subcontractor pricing and coordinate purchases within company purchasing authority.
- Procure materials and track lead times, deliveries, shortages, returns and replacements.
- Verify that delivered materials match approved selections and project requirements.
- Monitor project costs against approved estimates and budgets.
- Identify potential overruns early and communicate options to leadership.
- Document changes in scope and obtain required approvals before additional work proceeds.
- Review subcontractor invoices against agreed scopes and completed work before recommending payment.
Construction Oversight and Quality Control
- Conduct regular site visits to monitor progress, workmanship and adherence to approved scopes and plans.
- Verify that work meets company quality standards, manufacturer installation requirements and applicable project requirements.
- Identify incomplete or deficient work and coordinate timely corrections.
- Confirm that required inspections are scheduled and inspection corrections are addressed.
- Maintain accurate progress photographs, site notes and project records.
- Reinforce expectations for safe, clean and respectful jobsites.
- Provide homeowners with regular updates on progress, upcoming work and schedule changes.
Project Completion and Closeout
- Conduct walkthroughs and prepare punch lists.
- Coordinate subcontractors and suppliers to complete outstanding items.
- Verify completion of approved work and required inspection sign-offs.
- Coordinate final documentation, warranty information and project handoff.
- Support final invoicing and payment follow-up with the office team.
- Help resolve closeout concerns promptly and professionally.
Qualifications
- Experience managing residential construction, restoration, reconstruction or remodeling projects.
- Working knowledge of residential construction methods, materials, sequencing and finish quality.
- Experience coordinating subcontractors, scheduling work and procuring materials.
- Ability to read and interpret estimates, scopes of work, plans and specifications.
- Ability to take accurate field measurements and produce clear photographic documentation.
- Strong customer-service, relationship-building and follow-up skills.
- Comfortable discussing Letters of Intent, contracts, project budgets and change orders with homeowners.
- Experience with Xactimate, Matterport and insurance restoration documentation is strongly preferred.
- Strong organizational skills and the ability to manage multiple projects at different stages.
- Ability to work independently while maintaining accurate records and regular communication.
- Proficiency with computers, smartphones, CRM platforms and cloud-based project-management systems.
- Valid driver’s license, reliable transportation and willingness to travel throughout Central Washington.
- Residence in the Tri-Cities area is strongly preferred.
What Success Looks Like
- New referrals receive prompt, professional follow-up.
- Site assessments provide estimators with complete and accurate information.
- Qualified opportunities convert into signed reconstruction contracts.
- Homeowners receive clear expectations and consistent communication.
- Subcontractors understand their scopes and arrive prepared to perform the work.
- Materials are ordered accurately and available when needed.
- Projects progress according to approved scopes, budgets and schedules.
- Workmanship issues are identified early and corrected promptly.
- Punch lists and closeout documents are completed efficiently.
- Satisfied homeowners and referral partners generate repeat and referral business.
About Sound Construction & Design
Sound Construction & Design is a woman-owned residential construction business specializing in insurance restoration and build-back, renovations and related construction services. We emphasize clear communication, detailed documentation and quality workmanship while helping homeowners navigate reconstruction following property damage.
Sound Construction & Design is an equal-opportunity employer.
Benefits
Health Insurance
Profit Sharing
If you are curious, energetic and hardworking, and excited to help build a growing company, we would love to hear from you. Sound Construction & Design offers the opportunity to make a meaningful impact, take on new responsibilities and grow with our team. We value people who take initiative, enjoy solving problems, love learning and take pride in following through for homeowners and teammates.
Pay: $60,000.00 - $150,000.00 per year
Benefits:
- Health insurance
- Paid time off
Work Location: On the road
