💡 Client Communications & Brand Manager
Blazel turns founder voices into visibility. We use AI and editorial expertise to transform interviews, pitch decks, and internal docs into high-impact content: LinkedIn posts, blogs, newsletters, podcasts, and press. Our clients are startup founders, CEOs, and execs building the future—and we help them show up like it.
We’re hiring a Client Strategy & Brand Success Lead to own the client relationship end-to-end. You’ll be the trusted partner for our customers, guiding their onboarding, shaping their public voice, and ensuring every piece of content hits the mark. You’ll also collaborate with our editorial and AI teams to refine tone, elevate quality, and drive results.
🎯 What You’ll Do
- Lead onboarding interviews with founders to define tone, extract stories, and build trust
- Act as the primary point of contact for clients, managing approvals, feedback, and strategic direction
- Coordinate content acceleration workflows
- Review AI-generated and freelance-written content for tone, accuracy, and strategic alignment
- Curate raw materials (transcripts, memos, decks) into usable inputs for content creation
- Maintain and evolve tone guides and editorial SOPs per client
- Identify upsell opportunities and help grow accounts through new service offerings
- Track client satisfaction, flag risks, and ensure retention through proactive communication and delivery
- Collaborate cross-functionally with editorial, tech, and leadership to improve service delivery
🧠You Might Be a Fit If…
- You’ve worked in customer success, content strategy, or brand consulting, especially in a services or agency setting
- You have strong editorial instincts and can shape content across industries like AI, fintech, and healthtech
- You’re confident leading client interviews and navigating high-trust relationships with execs
- You’re organized, proactive, and thrive in fast-paced, founder-led environments
- You write clearly, think strategically, and love turning raw ideas into polished narratives
- You’re excited to help build a category-defining company from the ground up
🚀 Why Blazel?
- Work directly with visionary founders and execs across the startup ecosystem
- Be part of a high-performance team blending AI, editorial craft, and startup speed
- Help define the future of founder-led communications
- Competitive compensation, equity upside, and a creative culture that moves fast
Ready to help founders tell their stories and build an industry-defining company along the way?
We’d love to hear from you.
