Who We Are
HIFI Agency is a fast-growing marketing agency headquartered in Raleigh, North Carolina. We specialize in the fintech and financial services sectors and spend our days developing award-winning brands and marketing programs for some of the most progressive financial companies across the globe.
Our agency provides a wide range of services including brand development, digital marketing, media management, content marketing, video production, motion graphics, marketing automation, and website development.
What You’ll Do in this Role
As an AssociateProject Manager, you will play a key role in keeping our client work running smoothly and efficiently. You’ll partner with our Senior Project Manager and Client Strategists to coordinate deliverables, track timelines, and ensure projects move forward with clarity and accountability.
This role is about bringing structure and momentum to our work. You’ll manage task lists, prepare recaps, maintain schedules, and help internal teams stay aligned on priorities. You’ll also contribute to client success by supporting communication workflows—drafting updates, organizing notes, and ensuring that deadlines are clear on both sides.
Specifically, you’ll do the following in this role:
Project Coordination & Task Management:
- Support the Senior Project Manager in coordinating projects from kickoff to completion.
- Maintain project timelines, task lists, and deliverable trackers in Asana.
- Follow up with team members to ensure tasks are completed on time.
- Assist with resource planning and flag bandwidth issues early.
Client Communication Support:
- Partner with Client Strategists to prepare meeting notes, recaps, and project updates.
- Draft internal and client-facing status reports to keep all stakeholders informed.
- Help organize client feedback and ensure it is clearly tracked in project systems.
Process Improvement & Team Support:
- Identify gaps in project workflows and recommend improvements.
- Support the adoption of project management best practices across the agency.
- Take ownership of smaller projects or workstreams under the guidance of the Senior PM.
What We’re Looking For
We’re looking for a detail-oriented, proactive, and collaborative problem solver who thrives in a fast-paced agency environment. You don’t need to have years of project management experience, but you should be motivated by structure, accountability, and helping creative teams do their best work.
You’ll succeed in this role if you have:
- 1–2 years of project coordination, account support, or agency experience.
- Strong organizational skills with the ability to manage multiple priorities.
- Excellent communication and interpersonal skills, with a professional client-first mindset.
- Comfort working with project management tools (e.g., Asana, Trello) and Google Workspace.
- A proactive, solution-oriented approach with strong attention to detail.
- Interest in financial services and/or marketing agencies (experience in either is a plus, not a must!).
Working at HIFI
The HIFI team cherishes relationships, creates fearlessly, listens intently, questions best practices, and works in a balanced way. These values inform how we support our clients and one another.
We’re based in Raleigh, North Carolina, but our team is fully remote. We believe you should be able to work in places that best suit your lifestyle and needs. While remote-first, we also make time for in-person strategy and collaboration when possible.
As a member of HIFI Agency, you’ll also receive:
- Competitive salary
- Employee health, dental, and vision coverage
- Ample PTO and a generous holiday schedule
- Remote-first work style with occasional in-person strategy time
- In-home office equipment and WFH essentials
- 401k with employer match
