The Event Coordinator is responsible for organizing and assisting the events department with providing exceptional customer service for private events inquiries. Working with current and prospective private event clients efficiently and effectively while maximizing reservation capacities.
Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four venues across North America's most iconic cities: Miami, New York, Las Vegas, and Boston. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma in proud to be part of the Azumi collection.
Life at Zuma
At Zuma, We're More Than a Restaurant – We're a Vibrant Community Fuelled By The Energy That Flows From Our Robata Grills, Guided By Our Core Values
Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do
Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness
Embrace the Energy - we bring passion and positivity to everything we do
Main Duties
Your Key Responsibilities Will Include
- Assist the Events team in the building and maintenance of the event registration platform and delegate registration experience
- Support with the planning and execution of all logistical event arrangements with precision and accuracy
- Serve as a point of contact for clients, ensuring clear communication and understanding of their needs and expectations
- Prepare and print customized menu cards and other event materials
- Assist with site visits and showings with potential clients, showcasing Zuma's event spaces and offerings if necessary
- Handle the administration of event bookings, confirmations, and cancellations, ensuring accurate record-keeping and documentation
- Assist with event logistics, including setup, breakdown, and coordination of vendors and staff
- Attend meetings with clients and internal teams to discuss event details and ensure alignment on expectations
What We Look For
Our ideal candidate embodies our values and the following:
- 1-2 years of experience in event coordination or a similar role within the hospitality industry
- Strong organizational and time management skills, with the ability to multitask and prioritize effectively
- Proficiency in using event management and sales software
- Professional demeanor and appearance, with a commitment to delivering exceptional customer service
- Ability to work flexible hours, including evenings, weekends, and holidays, as required
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.
As Part Of Our Team, You’ll Enjoy
- World-Class training, designed to inspire and educate
- Global opportunities, experience hospitality around the globe with our five incredible brands
- Health Benefits: Comprehensive Medical, Dental, and Vision insurance to ensure your well-being
- Family Meals are shared daily
- Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
- Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.
Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.
