Business Analyst

Global Technical Talent, an Inc. 5000 Company • Contract • Springfield, MA, US • 3w ago

Primary Job Title:
Business Analyst
Alternate/Related Job Titles:

Systems Analyst
Business Systems Consultant
Process Improvement Analyst
Functional Analyst
Operations Business Analyst

Location:
Springfield, MA
Onsite Flexibility:
Hybrid (Onsite 3 days per week)
Contract Details:

Position Type: Contract
Contract Duration: 3 months
Start: As Soon As Possible
Pay Rate: $59.45 per hour
Schedule: Monday-Friday, standard business hours

Job Summary:
The Business Analyst will elicit, analyze, validate, and document business, operational, and system requirements to support new initiatives and process enhancements. Working under general supervision, the analyst will serve as the liaison between business partners and IT stakeholders, ensuring that solutions are aligned with organizational needs.This position focuses on documenting workflows, facilitating detailed working sessions, and preparing for upcoming system implementations, while translating complex requirements into clear standard operating procedures (SOPs) and training guides.Key Responsibilities:

Conduct business analysis to understand stakeholder needs and translate them into functional and system requirements.
Document business workflows and process connections across departments.
Facilitate detailed working sessions to gather requirements and validate process design.
Prepare for new system implementations by mapping data, testing processes, and identifying dependencies.
Create and maintain SOPs, training guides, and reference materials for business users.
Partner with IT and business teams to ensure alignment on requirements and deliverables.
Communicate, verify, and gain approval of requirements from stakeholders.
Contribute to project documentation such as project plans, estimates, readiness, and defect management reports.

Required Experience:

Strong experience in business analysis, requirements gathering, and documentation.
Proven ability to analyze complex business problems and propose effective solutions.
Experience preparing for or supporting system implementations and process changes.
Familiarity with procurement workflows or third-party risk management processes preferred.
Strong communication and facilitation skills to manage cross-functional sessions.

Required Education & Certifications:

Bachelor’s degree in Business, Information Systems, or a related discipline preferred.
Business Analysis certification (CBAP, PMI-PBA) considered an asset.

Required Skills:

Business and Systems Requirement Analysis
Workflow Documentation and Process Mapping
SOP and Training Guide Development

Preferred Skills:

System Implementation Preparation
Procurement and Third-Party Risk Management
Cross-Functional Stakeholder Communication

Additional Skills:

Problem Solving and Process Improvement
Project Documentation and Readiness Support
Business Partner Collaboration

Benefits:

Medical, Vision, and Dental Insurance Plans
401k Retirement Fund

About the Client:
A leading financial services company offering life insurance, disability income protection, long-term care insurance, annuities, and retirement planning solutions. The company is dedicated to corporate responsibility, innovation, and fostering an inclusive and collaborative work environment.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail organizations across the U.S. and Canada. We look forward to helping you land your next great career opportunity!Job Number: 25-27912