Ignite your potential with Diamond Promotions! As a sales and consulting firm that thrives on collaboration, we’re searching for a Team Member Trainee to jump into customer engagement and campaign sales support. The Team Member Trainee will learn sales and marketing through real-world experience, surrounded by a team that’s dedicated to your growth.
As a Team Member Trainee, you’re not just doing sales—you’re tearing down barriers. Every conversation you lead, every sales application you finalize, chips away at the digital divide. The Team Member Trainee gives people the one thing they need most in today’s world: connection. And the Team Member Trainees are doing it with their voice and their drive.
Key Responsibilities of the Team Member Trainee
- Promote wireless plans and bundled service options through structured outreach and localized activation efforts targeting eligible communities.
- Translate service features, pricing tiers, and eligibility criteria into clear, actionable enrollment choices.
- Support account setup by validating documentation, confirming service availability, and coordinating activation timelines across service tiers.
- Maintain CRM systems with detailed logs of outreach activity, service milestones, and account preferences to support retention and reporting.
- Address service inquiries across digital and phone-based channels with clarity, accuracy, and campaign-aligned messaging.
- Monitor feedback and usage patterns to identify upsell opportunities and recommend service enhancements that match evolving needs.
Minimum Qualifications of the Team Member Trainee
- High school diploma or GED required; coursework in marketing, communications, or business preferred to support sales outreach and campaign delivery.
- Experience in sales, enrollment, or activation—especially within telecom, nonprofit, or subscription-based service environments.
- Skilled communicator with the ability to simplify wireless sales plan features and guide individuals through enrollment options.
- Proficient in CRM platforms and digital tools for logging data, tracking service milestones, and supporting campaign workflows.
- Self-motivated, adaptable, and focused on connecting eligible users to reliable wireless and bundled sales service solutions.
Job Type: Full-time
Pay: $48,299.00 - $58,166.53 per year
Benefits:
Work Location: In person
