The Finance and Insurance (F&I) Manager coordinates all activities regarding finance and insurance for our valued customers, which includes working to help customers obtain financing, preparing all associated documentation, and selling extended service contracts and additional protection products. He or she ensures all deals are done in a timely manner and according to all legal requirements and dealership policies. The F&I Manager will be responsible for preparing and ensuring the accuracy of legal documents, selling products and services to new and used vehicle customers, and enhancing the customer experience while achieving maximum profitability.
The ideal candidate has a degree in Finance or a related field and two or more years of finance and insurance experience. Candidates must have a positive attitude, a confident and outgoing personality, a professional appearance, strong business acumen and sales aptitude, great communication skills, and the ability to deliver world-class customer service.
Responsibilities
Offers vehicle financing and insurance to customers and provides them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies
Works with customers to obtain financing through lenders on vehicle purchases in conformance with state and federal law
Prepares all state and federal documents regarding vehicle purchases in a timely manner and in accordance with established laws and procedures
Maintains good working relationships with lending institutions to secure competitive interest rates and financing programs
Works with the Sales team to ensure all new sales are referred to the F&I department and that the Sales team has information on finance and lease programs and understands the benefits of the dealership’s financing and extended service programs
Understands and complies with all federal, state, and local regulations
Performs other duties as assigned
Qualifications
College degree in a relevant field
Two Years Of Relevant Experience Required
Negotiation expertise
Strong and confident personality
Highly professional and dependable
Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
Excellent interpersonal skills to interact professionally with customers, vendors, and staff
Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
Strong math skills
Strong computer and internet skills, including Microsoft Office suite
Benefits
Paid Time Off (PTO)
Medical Insurance
Dental Insurance
Vision Insurance
Life/AD&D Insurance
LTD Insurance
Pet Insurance
Supplemental AFLAC Insurance Options
401(k) Retirement Savings Plan
