JOB SUMMARY
The Events Coordinator plays a key role in assisting the Corporate Events Team by actively tracking and organizing multiple projects and events, facilitating clear and timely communication among stakeholders, and keeping all tasks on schedule to ensure smooth execution of event-related activities. This position requires attention to detail and constant collaboration with internal operations and external partners to execute seamless, memorable, and brand-consistent experiences for travel partners and guests.
DUTIES & RESPONSIBILITIES
- Plan, coordinate, and track projects for the Corporate Events Team including updating timelines, maintaining task lists, and preparing any communication.
- Maintain strong knowledge of the company's products, brand standards, and guest experience expectations.
- Maintain a guest-centric approach in all responsibilities, ensuring interactions and experiences reflect the company's brand standards.
- Oversee project communications and status updates with internal stakeholders, vendors, and partners.
- Maintain accurate records of project activities, budgets, and contracts to support smooth execution.
- Prepare reports, meeting notes, and event materials for leadership visibility and team alignment.
- Contribute to post-event evaluations and feedback to drive continuous improvement.
- Facilitate planning meetings and site visits to ensure project readiness and alignment.
- Additional duties will include supporting ship launches, christenings, trade shows, and other aspects of corporate event management.
- Perform other job-related duties as assigned.
QUALIFICATIONS
DEGREE TYPE: Bachelor's Degree
FIELD(S) OF STUDY: Event Management, Hospitality, Project Management, Communications, or related field preferred; or equivalent combination of skills and experience.
EXPERIENCE
- Minimum 1 year of experience in event coordination, project management, or a related role. Experience in the travel, cruise, or hospitality industry preferred. Familiarity with project management tools (e.g., Smartsheet, Asana, Trello) is a plus.
COMPETENCIES/SKILLS
- Must be detail-oriented with strong organizational and time management skills.
- Excellent verbal and written communication skills required to effectively collaborate with internal stakeholders, external partners, and vendors.
- Capable of managing tasks autonomously while contributing effectively to team goals.
- Must demonstrate creativity, initiative, and sound judgment, with strong problem-solving skills.
- Collaborative and team-oriented, with the ability to keep projects on task while remaining open to new ideas. Proficient with Microsoft Office Suite; knowledge of Smartsheet or other project management tools is a plus. Comfortable operating in a fast-paced, matrixed corporate environment with cross-functional teams.
To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
