Analyst, Mixed Methods Research
Company Description
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.
Progress starts with you.
Job Description
The PxD+D team functions as the Innovation arm of Visa Consulting & Analytics. We support Fortune 500 clients by applying human-centered research to uncover customer needs and translate them into better product, digital, and experience strategies.
The Role
The Analyst will support mixed-methods research projects across quantitative and qualitative workstreams. You will help analyze and develop cohesive stories from data and contribute to actionable insights that guide client decisions. This role is ideal for someone naturally curious about consumer behavior, eager to learn advanced research techniques, and comfortable working in fast-moving consulting engagements.
What You'll Do
• Support the execution and presentation of qualitative and quantitative research, including choice-based experiments (e.g., conjoint, MaxDiff), concept tests, and product assessments
• Translate research findings into digestible insight summaries and clear data visualization slides helping to craft compelling narratives for clients
• Help scope research activities by gathering requirements and coordinating logistics with vendors and internal partners
• Participate in design-thinking workshops to identify customer pain points and opportunity areas
• Contribute to project management tasks such as timelines, documentation, deliverable preparation, and stakeholder communications
• Help develop internal research tools, templates, and scalable best practices for the PxD+D team
• Support relationship management with cross-functional partners and external vendors to ensure smooth project execution
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications:
• 2 or more years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
Preferred Qualifications:
• 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• 2+ years of experience in market research, insights, analytics, consulting, or related fields
• Bachelor's degree in Marketing, Consumer Behavior, Sociology, Psychology, Economics, Data Analytics, or another research oriented discipline
• Strong analytical, verbal, and written communication skills
• Ability to manage tasks across multiple projects and deliver high quality work under tight timelines
• Collaborative mindset with strong interpersonal skills and a desire to learn from senior team members
• Enjoy working in fast paced consulting environments with shifting priorities
• Have foundational experience or strong academic exposure to market research, user research, behavioral science, or analytics
• Excel in designing compelling visual narratives through PowerPoint
• Ask thoughtful questions, embrace ambiguity, and contribute to problem solving discussions
• Be naturally curious about consumer motivations and how people interact with products and experiences
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 104,600 to 171,800 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
