eCommerce Coordinator
minnow is seeking an e-commerce coordinator to support growth and implement optimization strategies for our website. The ideal candidate loves to problem solve, has high attention to detail and thrives in a fast paced environment. Reporting to the Senior Manager of eCommerce, this role will be responsible for supporting day-to-day e-commerce operations, site merchandising, coordinating digital assets and product set-up.
This is a hybrid role, with 3 days per week in our Charleston, SC office.
Specific duties / responsibilities:
- Product set up management: execute product uploads, ensuring accuracy in flat lay photography, copy and all applicable details for each PDP
- Merchandising: ensure a seamless shopping experience by developing clean, well-organized collection pages, navigation and PDPs
- Site operations: act as the liaison between e-commerce, production, marketing and customer service to ensure all details of the shopping experience are consistent and accurate
- E-commerce support: support the business through execution of all aspects of the online business, including new product launches and capsules -
- Set up and deploy all email, SMS, sale prep, homepage flips, and potential A/B tests
- Processes and organization: track and organize site assets through Figma
- Marketing execution: work with the marketing team to assist with web-based deliverables to support marketing and content calendar
Skills & qualifications:
- 2+ years’ experience in consumer e-commerce
- Significant Experience in Shopify, Email and SMS platforms (Klaviyo / Attentive are preferred)
- Ability to work efficiently with strong time-management and communication skills
- Ability to analyze data, develop actionable insights, and continually improve customer experience
- Possess a can-do attitude, willing to roll up your sleeves and help
