For more than 75 years, Hoffmaster has elevated the way people dine, entertain and bake though premium sustainable tableware. Be a part of what's next and Elevate Your Career with Hoffmaster!
Position Summary
We are seeking a detail-oriented and proactive Credit & Collections Specialist to support our finance team in improving cash flow, managing credit risk, and maintaining strong customer relationships. This role is responsible for monitoring accounts receivable, recommending credit decisions, and partnering cross-functionally to resolve account issues.
Key Responsibilities
- Improve company cash flow by monitoring and collecting past due invoices and billbacks through collection calls and follow-up activities.
- Recommend appropriate credit limits and credit actions in accordance with established company guidelines.
- Review daily pending orders to determine release eligibility and respond to Sales Representatives regarding account hold status.
- Recommend and initiate forced collection actions when necessary.
- Identify and resolve short payments by collaborating with Sales Representatives, Distribution, Pricing, and Sales Administration teams.
- Prepare detailed account analyses as assigned.
- Process credit card transactions and settlements accurately and efficiently.
Qualifications
- Experience in credit, collections, accounts receivable, or related financial role preferred.
- Strong analytical and problem-solving skills.
- Excellent communication skills with the ability to interact effectively across departments and with customers.
- High level of accuracy and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency in accounting or ERP systems and Microsoft Office (especially Excel).
What We Offer
- Competitive compensation
- Comprehensive benefits package
- Collaborative team environment
- Opportunities for professional growth and development
If you are a motivated finance professional who thrives in a collaborative and results-driven environment, we encourage you to apply.
#HGISalary2920
#LI-GZ1
Let’s connect!
At Hoffmaster, we believe every person deserves to feel successful. That’s why we provide a total rewards package designed to support our employee’s success –at work, at home, and in life. This includes: Medical, Dental, Vision, Life and Disability insurances, Tuition and Student Loan repayment assistance, Physical and Mental wellness programs, Paid vacation and holidays, Employee Assistance Program, and more. Learn more about our Benefits at HoffmasterBenefits.com!
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
