The Marketing and Community Engagement Specialist supports the City’s public-facing marketing and community engagement efforts, reporting to the Communications and Engagement Director. This position creates timely, resident-centered content in a variety of digital and print-ready formats and supports planning and execution of in-person community and neighborhood events. The specialist helps ensure that City messaging is clear, accurate, and consistent, and that community events are well-organized, welcoming, and effectively promoted.
Content Creation & Marketing Support
- Capture, edit, and publish short-form video content for the City's social media outlets highlighting City services, projects, events, and community stories.
- Support the Marketing Manager with content planning and execution, including creative concepts, scripting, on-camera interviewing, and post-production editing.
- Produce photo/video assets at events and in the field; organize and maintain an accessible digital asset library (photos, b-roll, clips, templates).
- Draft copy for social posts, captions, basic web updates, and event promos, aligned with City tone, brand guidelines, and accessibility standards.
- Ensure content follows appropriate standards for accuracy and professionalism
Community & Neighborhood Event Coordination
- Support planning and on-site coordination of community and neighborhood events (e.g., community planning events, town halls, celebrations, meetings, outreach events).
- Assist with event logistics: schedules, run-of-show, vendor coordination, supplies/signage, staffing & volunteer coordination, and on-site setup/breakdown.
- Coordinate event communications materials in collaboration Community Relations Manager including: outreach planning, flyers, signage, and other needed documentation.
- Serve as a point-of-contact for community partners and neighborhood groups as assigned; maintain a positive, service-oriented presence at events.
- Support post-event wrap-up tasks including recaps, debrief notes, maintaining financial records, and participation feedback collection.
- Create content & maintain Community Relations webpage
- Bachelor’s Degree in communications, marketing, public relations, journalism, event management, or related field; or equivalent combination of education and experience.
- Two (2) years of experience or an equivalent combination of education, training and experience.
- Demonstrated ability to create compelling short-form video content (capture + edit).
- Demonstrated experience in event planning and coordination.
- Strong writing and interpersonal communication skills; comfort interacting with the public and community partners.
- Valid driver’s license and ability to travel locally for meetings and events.
- Experience in local government, nonprofit, higher ed, or other public-serving organizations.
- Experience with community engagement, neighborhood outreach, or partner coordination.
- Familiarity with accessibility best practices (captions, alt text, plain language).
- Working knowledge of branding standards and social content planning.
- Proficiency with common short-form video editing tools and relevant AV equipment
- Ability to manage multiple deadlines, prioritize, and adapt in fast-changing environments.
- Good judgment and attention to detail.
- Strong customer-service orientation and calm presence in public-facing settings.
- Ability to work collaboratively across teams and take feedback well.
- Office and field work; frequent local travel to events and City facilities.
- Occasional evening or weekend work for events, averaging 2-4 instances per month. Event support schedules are coordinated in advance.
- Ability to lift and carry event materials and media equipment (up to 30 lbs.), stand and walk for extended periods during events.
Starting salary is $50,000 annually or higher depending on experience.
