Location: East Coast, New York, New Jersey area - U.S.A.
ABOUT US:
Upper Canada Soap is an industry leader with over 50 years and an innovator in the world of bath, beauty, and wellness. Our head office is located in Canada, with other offices in the UK and US.
Upper Canada Inc is our US office, and we are seeking a passionate and driven Sales Account Manager to join our dynamic team and contribute to the growth of our company. If you're a business-minded go-getter with a burning desire to develop and grow a portfolio of brands, then this is the opportunity you've been waiting for. The sky is the limit, and we want fearless, like-minded people to soar with us!
YOUR ROLE IN THE COMPANY:
As our sales account manager, you will play a key role in supporting and managing our sales strategies and retail relationships. You will be responsible for building and maintaining strong relationships with our retail partners, helping to achieve sales targets and expand our market presence.
AS WELL AS:
- Maintain and grow relationships with existing key accounts to expand product and brand presence, achieving targeted sales goals.
- Actively seek and pursue opportunities for account growth and new business to expand market presence and drive revenue.
- Achieve and track sales targets and volume growth, ensuring alignment with key account financial objectives.
- Engage, manage, and challenge new and established brokers, guiding and directing them to meet their sales goals effectively.
- Develop creative ways to engage audiences and boost brand visibility. Attend and represent the company at tradeshows as needed.
- Manage and maintain various sales platforms, coordinating closely with the Customer Service team to ensure timely order processing and customer satisfaction.
- Support the ongoing improvement of sales processes to increase efficiency, boost productivity, and enhance customer satisfaction.
- Support efforts to enhance customer service by improving communication and coordination with supply chain, operations, and customer care teams.
- Prepare sales reports and analytics on accounts and transactions. Strong understanding of financials and ability to analyze figures to determine profitability, sales trends, and other analytics.
- Perform additional tasks as needed, related to the role.
OUR IDEAL CANDIDATE:
- Bachelor’s degree in sales, marketing, or business-related field preferred.
- 2-4 years of experience in customer accounts management, sales or buyer role. Preferably in the beauty, bath, health and retail industry.
- Bilingual Spanish a definite asset.
- Able to travel for customer meetings and tradeshows when required.
- Well-rounded experience with off-price, full price and specialty beauty, drug, mass, grocery and wellness products, is preferred.
- Understanding of general sales and account management principles.
- Familiarity with MS Office, specifically Microsoft excel.
WHAT YOU’LL NEED TO SUCCEED:
- Strong communication skills, both written and verbal. As well as listening skills.
- Excellent attention to detail and problem-solving skills.
- Great interpersonal skills. Able to professionally interact with people and work on group projects.
- Enjoys taking on exciting challenges, and risks.
- Prefers working in unconventional ways or on tasks that require creativity.
- Ability to work independently with little direction, as well as in a team environment.
- Ability to prioritize tasks effectively.
- High level of integrity and excellent work ethic.
WHAT TO EXPECT AT OUR OFFICES:
- High degree of computer focus for long durations
WHY YOU’LL WANT TO JOIN OUR TEAM:
- Remote -work from home
- Supportive team environment
- A growing industry!
Salary: from $75k
At Upper Canada Soap, we value the unique skills and experiences that each individual brings to our team and welcome all interested candidates to apply. We strongly encourage applications from members of equity-deserving communities, including Indigenous, Black, racialized individuals, women, people with disabilities, and those with diverse gender identities, expressions, and sexual orientations. UCS is committed to providing reasonable accommodations to applicants upon request.
Thank you for your interest in joining our team. Please note that only candidates selected for further consideration will be contacted.
