Prime Citadel is growing, and we’re looking for driven individuals to join our team as a Customer Support Representative supporting our Kinetic campaign. If you’re looking to build real sales experience, develop professional communication skills, and grow with a competitive team, this Customer Support Representative opportunity is for you.
As a Customer Support Representative, you’ll serve as the face of Kinetic’s advanced fiber-optic services, helping customers understand their options and guiding them through the enrollment process. This Customer Support Representative role blends customer engagement, brand representation, and performance-based sales in a fast-paced environment.
What You’ll Do as a Customer Support Representative
In this Customer Support Representative position, your primary focus will be engaging with customers directly and delivering an exceptional experience while driving results.
- Meet with prospective customers in person to introduce Kinetic’s high-speed fiber solutions.
- Provide clear, compelling product explanations and demonstrations as a Customer Support Representative.
- Assist customers with service enrollment and activation support.
- Identify customer needs and recommend the best-fit solutions.
- Generate new customer acquisitions through confident, professional interactions.
- Track daily activities, leads, and sales metrics in the company CRM.
- Represent Prime Citadel and the Kinetic campaign with integrity and enthusiasm.
Every Customer Support Representative receives hands-on training in communication strategies, product knowledge, and consultative sales techniques to ensure success.
Who We’re Looking For
The ideal Customer Support Representative is:
- Motivated by performance and growth opportunities.
- Comfortable working face-to-face with customers.
- Coachable and eager to sharpen their sales and communication skills.
- Competitive, goal-oriented, and resilient in the face of challenges.
- Professional, confident, and dependable.
Previous experience in customer service, retail, hospitality, or sales is helpful but not required for this Customer Support Representative role.
Why Join Prime Citadel?
At Prime Citadel, our Customer Support Representative team benefits from:
- Performance-based earnings with uncapped commission potential.
- Ongoing mentorship and leadership development.
- Clear advancement opportunities based on results.
- A competitive, high-energy team environment.
- The opportunity to represent an industry-leading fiber-optic campaign through Kinetic.
If you’re ready to step into a results-driven Customer Support Representative position and build a long-term career with Prime Citadel, apply today and grow with us through the Kinetic campaign.
Job Type: Full-time
Pay: $3,200.00 - $4,700.00 per month
Work Location: In person
