Description
Position: Intern, Research
Department: Research
Exemption Status: Nonexempt
Position Reports to: Manager, Data and Analytics; and Director, Research
General Description
The research internship provides an in-depth learning experience about destination marketing organizations with a focus on analytics, data, and reporting.
Primary Responsibilities (may include, but are not limited to the following):
- Learn how to process and analyze a variety of data related to travel and tourism, such as hotel data from CoStar/STR and other suppliers, airline data, customer feedback, ACVB meeting sales, marketing performance and more.
- Utilize Tableau for data management, visualization, and analysis.
- Learn the basic operation of Simpleview (CRM database).
- Update scorecards using PowerPoint and Tableau.
- Compose brief written summaries of findings from scorecards.
- Collaborate with research team to improve dashboards and reports, and collaborate with users from sales, marketing and other departments to improve their use and experience of these dashboards and ACVB’s CRM.
Qualifications
- Currently pursuing a degree in data, analytics, computer science, marketing, business, or a related field
- Strong communication skills (verbal and written)
- High level of proficiency with Microsoft Office: Word, Power Point, Outlook, and Excel
- Ability to analyze data using Microsoft Excel
- Basic knowledge of Tableau and SQL
- Detail oriented and highly organized
Additional Information
- Intern hours (Monday – Friday during normal, business hours, no evenings or weekend work)
- Work environment – standard, temperature-controlled office environment with moderate office noise level
- Physical requirements - The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Where applicable, reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Light lifting of no more than 10 pounds may be required.
- Travel – position does not require overnight travel
