DEPARTMENT: Ticket Sales & Services
REPORTS TO: Director, Group Tickets & Hospitality
STATUS: Full-Time; Non-Exempt
Your role as Account Executive, Group Tickets & Hospitality:
You will be primarily responsible for conducting sales on group tickets, hospitality spaces and suites. This position requires use of keen interpersonal communication skills while performing sales activities in order to meet team/departmental revenue goals.
All the responsibilities we will trust you with:
- Actively sell group tickets, nightly suites and group hospitality spaces achieving set revenue goals via:
- Seeking and implementing sales and service best practices
- Prospecting
- Networking at outside events
- Lead generation
- Develop, plan and execute new theme night events
- Renew group accounts; establish and maintain strong relationships with key group contacts
- Coordinate and execute a minimum of 50 sales calls per day on any and all potential customers through cold calling, prospecting and referrals from current customers
- Meet bi-weekly with Group Sales Director, producing accurate updates on sales pipeline/prospecting activity, sales performance, outside appointment and event recaps, and account management
- Conduct sales-related activities in the field and the office
- Visit prospects and customers during home games and assist in fulfilling events and servicing groups when scheduled
- Utilize CRM for contact management, sales pipeline tracking and ensures all record keeping is timely and accurate
- Any other duties and responsibilities as assigned by the Director, Group Tickets & Hospitality
Your areas of knowledge and expertise that matter most:
- Proficient computer skills including experience with MS Office products such as Word, Excel, Outlook, etc., and general knowledge of basic office equipment including copier, laser printer, telephone, and computer
- Possess strong communication skills, both written and verbal, and effectively work well with others in a collaborative, respectful manner
- Exceptional time management and organizational skills with capacity to handle high volumes of detailed work, multi-task and manage projects on strict deadlines
- Maintain professional demeanor with a high degree of discretion, integrity, and accountability
- Maintain consistent, punctual, and reliable attendance
You will be required to meet the following:
- Must be at least 18 years of age by the start of employment
- 4-year Bachelor’s Degree, or education equivalent
- Minimum two (2) years’ previous experience in sales, fundraising, and/or event planning. Sports sales experience a plus
- Prior experience working with a CRM and utilization of CRM in accordance with company protocol and standards
- Strength in time management, administrative ability, organization, and customer service skills
- Fluently bilingual in English/Spanish a plus
- Ability to communicate effectively with the public in a professional manner
- Able to travel around the ballpark visiting clients during home games and able to escort and show potential customers various seating options around the ballpark
- Able to work flexible hours including evenings, weekends, holidays and extended hours as needed
- Able to travel as needed
- Minimum physical requirements: able to travel to and gain access to various areas of the ballpark for prolonged periods of time during games and events; able to lift and transport up to 25 pounds
- As a condition of employment, you must successfully complete all post-offer, pre-employment requirements, including but not limited to a background check
Pay and additional compensation:
Per the California pay transparency law, the base pay rate for this full-time position is $22.06. This position is also eligible for a commission plan, if goals are achieved. As a candidate for this position, your pay and related elements of compensation will be contingent upon your work experience, education, job-related skills and any other factors the San Diego Padres considers relevant to the hiring decision for this position.
In addition to the base pay, the Padres believe in providing a very competitive and generous compensation and benefits package for its employees. Benefits include, but are not limited to: Medical, Dental, Vision, 401(k) with employer match + automatic company Safe Harbor contribution, Basic Life Insurance (with option to purchase Supplemental Life Insurance), Pet Insurance, generous paid time off (PTO) and holiday program, paid employee parking, onsite barista service, employer provided game tickets to home games, onsite experiences, ballpark discounts on food and retail, work from home Fridays (during the off-season and when team is on the road), smart casual dress code and so much more! All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended at any given time.
The San Diego Padres are an Equal Opportunity Employer.
San Diego Padres Commitment:
The San Diego Padres are committed to creating a diverse and inclusive environment for our employees. We welcome applicants from all backgrounds and encourage those who may not meet every qualification but are passionate about our mission to apply. Skills are transferable, and enthusiasm for our work is highly valued.
