Assist with strengthening portfolio performance via portfolio management activities for direct to consumer lending (including mass affluent banking). Monitor Truist's direct to consumer portfolio across all channels and segments in a manner that maximizes the quality, profitability and growth of the portfolio. Provide value-added credit insight and actionable recommendations to production leaders, fulfillment leaders, regional management teams, default management teams and other personnel. Execute on activities around portfolio management for the bank's direct to consumer segment to ensure comprehensive, systematic risk management consistent with the Bank's defined risk appetite and framework.
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Translate risk appetite into prudent risk processes through effective policies, procedures and limits.
- Execute on daily, weekly, and monthly tasks related to portfolio management such as monitoring transactional exceptions, approving charge offs, credit sampling, and conducting QC activities.
- Assist in risk management efforts and initiatives such as updating policy and procedures and reviewing portfolio reports for anomalies and elevating findings to leadership.
- Provide management observations related to portfolio segment and/or assigned regional loan portfolio in order to achieve planned objectives and identify regional risks and trends. Work closely with regional management to discuss these risks and trends and help develop corrective action plans. Identify lenders that require additional coaching and mentoring. Maintain appropriate documentation.
- Establish and maintain mutually supportive relationships with internal and external Retail Community Bank teammates. Duties include, but are not limited to: serve as the primary contact for regional leaders regarding portfolio questions, communicate expectations relating to quality, profitability and growth of the DTC portfolio. Help to instill the Truist credit culture. Raise awareness of key risk management issues to leadership. Serve as an educational resource for retail credit training instructors and coach and mentor DTC teammates as needed through Quality Control reviews.
- Monitor problem assets (delinquent loans, non-performing assets, charge offs) to limit losses through regular communication with Special Assets. Execute on the designated process for reviewing/approving charge offs, foreclosures, repossessions and workout loans.
- Conduct special projects as requested, such as, guideline reviews for loan products, performance evaluation by channel, and special risk analysis.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor's degree in Business or related field, equivalent education, or related training
- 7+ years of large bank experience with emphasis in loan administration and credit risk management
- Strong credit and analytical skills
- Strong verbal and written communication skills
- Knowledge of bank operations/systems, compliance/regulatory issues
- Experience in a multi-project work environment
Preferred Qualifications:
- Master's degree, equivalent additional education or related training
- Graduate of higher level banking school or involvement in industry groups
- Experience in multi-project/responsibility environment
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
