Responsibilities
· Own the product lifecycle end-to-end: discovery, requirements, roadmap planning, feature definition, release execution, and post-launch maintenance for a pre-defined product area.
· Lead product initiatives focused on healthcare enrollment, including ingestion, validation, transformation, error handling, reconciliation, and downstream system integrations.
· Requirements Gathering: Working closely with stakeholders to gather and document product requirements, ensuring that the product meets the needs of both internal and external users.
· Translate business and regulatory needs into clear product requirements, user stories, acceptance criteria, and product specifications.
· Sprint / Project Management: Overseeing the entire product development lifecycle, from ideation to launch and beyond. This includes defining sprint / project timelines, managing resources, and coordinating efforts across different teams to ensure timely delivery of high-quality products & incremental improvements.
· Create and maintain product documentation for features, release notes, conceptual data flows, and product interfaces.
· Incorporate a strong design mindset, working closely with UX/UI partners to define intuitive workflows, simplify complex enrollment processes, and ensure solutions are user-centered and easily accessible.
· Partner with engineering teams to prioritize backlog, clarify requirements, and maintain product quality across releases.
· Collaborate with QA and engineering to ensure robust test coverage and overall product quality.
Qualifications
Required Qualifications
· 5-8+ years of product management experience (or relevant experience depending on seniority).
· Strong understanding of healthcare member enrollment processes, including eligibility, enrollment maintenance, reconciliation, and benefits administration for different Lines of Business.
· Prior experience working in a product development lifecycle (Agile preferred), including backlog management, roadmap planning, and feature delivery.
· Ability to translate technical concepts and complex enrollment workflows into clear business requirements.
· Good communication, stakeholder management, interpersonal and cross-functional collaboration skills, including working with offshore team members.
· Ability to engage with technical teams (e.g. engineering, client, implementation) to discuss data models, workflows, and system behavior in case of critical production bugs.
Preferred / Nice-to-Have Qualifications
· Prior experience as Software Engineer
· Prior experience with Edifecs tools or platforms (EAM, SpecBuilder, TM, ENR, XEServer, XEngine).
· Understanding of related EDI transactions (e.g., 834, 999, TA1).
· Exposure to member enrollment processes for Group and Medicaid LOBs.
· Familiarity with cloud-based architectures and modern integration patterns.
