About the Role:
CrowdStrike Services is seeking a Platform Professional Services Principal Consultant who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform and related applications. The Platform Professional Services Principal Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the CrowdStrike platform & applications.
What You'll Do:
Deployment and Operations activities may include:
Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications
Assist customer with operationalizing all modules of the Falcon platform
Troubleshoot customer issues across small to large enterprises
Utilize and engineer native and 3rd party software deployment technologies
Develop scripting and application solutions using Falcon APIs
Customer project planning and status
Work closely and collaboratively with customer information technology teams
Leveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management
Assist customers with the integration of CrowdStrike into existing tools
Support both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors
Work closely and collaboratively with Platform Professional Services team to develop customer facing collateral
Develop and lead skills workshops for the Platform Professional Services team
Ability to travel up to 25% of the time
What You'll Need:
Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 10 years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following:
Strong understanding of software deployment technologies
Very knowledgeable on Windows, Mac, and Linux platforms
Strong knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.
Skillful communication and effective ability to build collaborative relationships
Expert experience with presentation technical content to various audiences
Expert experience in computer and network systems security
Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
Proactive and thorough ability to manage work and prioritize customer projects
Experience mentoring team members
Some experience leading a team to complete projects
High level of motivation; self-starter; results driven
Potential for travel and assignment work exists
Experience in the following areas preferred:
Endpoint Security: Falcon platform (preferred), AV, and EDR solutions
Operating Systems: Windows, Linux, Mac
Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec
Development: PowerShell, Python, Bash, Batch
Technlogies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation
Compliance: CIS Benchmarks, STIGs, PCI, HIPPA
Database: SIEM, MSSQL, Splunk, LogScale
Identity: Identity, Active Directory, Azure-AD, SSO
Cloud: AWS, Azure, and GCP
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Benefits of Working at CrowdStrike:
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
