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Fraud Operations Specialist

Aditi Consulting • Contract • Overland Park, KS, US • $21 - $23 / hour • 4d ago

Payrate: $21.00 - $23.00/hr.

Responsibilities:

Conduct investigations involving policy violations, compliance matters, and customer privacy concerns under established procedures and guidance from senior investigators.
Gather, review, and analyze information from internal systems, records, and business partners to support investigative findings.
Document investigative activities, findings, and recommendations in case management systems.
Prepare investigative summaries, reports, and supporting documentation for Corporate Investigations, Legal Affairs, Privacy, Compliance, Human Resources, and business stakeholders.
Manage assigned caseload and ensure timely progression of investigations and related follow-up actions.
Coordinate with investigators, attorneys, Privacy, Compliance, Human Resources, and business partners to obtain information and resolve investigative matters.
Support customer privacy investigations and regulatory response activities as needed.
Maintain confidentiality and handle sensitive information in accordance with company policies and investigative standards.
Participate in case reviews, team discussions, and other investigative activities as assigned.

Qualifications:

1-3 years of experience in Corporate Investigations, Compliance, Human Resources Investigations, Fraud Investigations, Risk Management, Customer Privacy, Legal Support, Law Enforcement, or a related investigative field.
Experience conducting research, fact-finding, case documentation, and investigative analysis.
Experience handling sensitive or confidential information.
Familiarity with case management systems and investigative documentation practices.
Some college preferred
Priority Soft Skills
Strong attention to detail
Dependable and organized
Critical thinking and problem-solving
Effective written and verbal communication
Ability to manage multiple priorities and deadlines
Team-oriented mindset
Sound judgment and discretion when handling sensitive matters

Additional Qualifications:

Experience working with sensitive customer, employee, or business information preferred.
Proficiency with reporting, documentation, and case tracking processes preferred.
Ability to analyze information from multiple sources and clearly document findings.
Experience supporting compliance, privacy, employment, or policy-related investigations preferred.

Pay Transparency: The typical base pay for this role across the U.S. is: $21.00 - $23.00 /hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.

Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions.  Calls may be recorded.

Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to :messages or by contacting privacy@aditiconsulting.com.

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