Sales Operations Specialist — BlueAcorn
Join a fast-growing retail startup. Own tasks, move fast, and make a real impact.
Location: Holly Springs, NC (On site)
Role: Full-time
Compensation: Competitive salary + benefits
Why BlueAcorn?
BlueAcorn is a young, energetic team bringing best-in-class tech, fashion and quality products to major U.S. retail channels. We move quickly, value ownership, and reward people who care deeply about doing great work. If you want to help shape how products launch from supplier to shelf (and scale with us), this is your stage.
About the Role
You'll support BlueAcorn's retail growth by managing product listings, responding to customer reviews/inquiries, and helping drive the branding and sales across major retail platforms. This is a great fit for someone who blends marketing instincts with operational follow-through.
What You'll Do
• Create and upload new product listings across retail platforms, ensuring content accuracy and completeness.
• Monitor and respond to customer questions and reviews, leveraging AI tools to draft timely, brand-appropriate responses.
• Track customer feedback trends and surface insights to the team.
• Manage customer-facing email inboxes triaging and resolving inquiries related to orders, products, and returns.
• Coordinate with internal teams on defective product escalations and return communications.
• Support sales reporting by formatting order data from retail portals into the Sales Report.
• Create and publish promotion and marketing contents on social media accounts and company websites
What We're Looking For
• Experience with retail content platforms or e-commerce product listings.
• Strong written communication skills — you're comfortable representing the brand in customer-facing responses.
• Familiarity with AI writing tools and ability to use them efficiently for drafting.
• Detail-oriented and organized, able to manage multiple inboxes and tasks simultaneously.
