We are seeking a motivated B2C Inside Sales Representative who enjoys talking with people, building rapport and turning initial interest into action.
This is a high-volume, phone-based B2C sales role where you will work directly with individual consumers who have expressed interest in learning more about our services. You’ll manage a pipeline of prospects, understand what is motivating them, address questions and concerns, and help them move through a multi-step decision-making process.
This is not a passive customer service position. Success requires persistence, strong communication skills and consistent follow-up. Some prospects will be ready to move forward quickly, while others may be difficult to reach, hesitant or need multiple conversations before making a decision.
What You'll Do
- Make a high volume of outbound calls to prospective customers
- Follow up with inbound leads and previously generated prospects
- Build rapport quickly and understand each prospect's needs and motivation
- Ask effective questions to uncover concerns and overcome objections
- Re-engage prospects who previously expressed interest but did not move forward
- Maintain consistent follow-up throughout the sales process
- Manage a large B2C pipeline and prioritize opportunities
- Communicate with prospects by phone, text and email
- Accurately document conversations, activity and next steps in a CRM
- Meet established activity, conversion and performance goals
- Work collaboratively with internal teams to move prospects through the process
What We're Looking For
Previous B2C sales experience is strongly preferred. We are more interested in your ability to sell, communicate and follow up effectively than experience within any particular industry.
Successful candidates may come from inside sales, outbound sales, call-center sales, consumer sales, lead conversion, membership sales, insurance, financial services, automotive, telecommunications, recruiting or other performance-driven sales environments.
You should be someone who:
- Is comfortable spending a significant portion of the day on the phone
- Has experience selling directly to individual consumers
- Is comfortable with outbound prospecting and high-volume follow-up
- Can build rapport quickly over the phone
- Knows how to ask questions, identify needs and overcome objections
- Doesn't get discouraged by rejection or unanswered calls
- Is persistent without being overly aggressive
- Enjoys working toward measurable goals and conversion targets
- Can manage a large pipeline without losing track of follow-up
- Is comfortable working with CRM and other sales technology
- Takes ownership of results and is motivated by individual performance
What We Offer
- Full-time, Monday–Friday schedule
- Competitive base salary
- Benefits package
- Training and ongoing support
- Opportunity to join a growing organization
- A performance-driven environment where individual results are recognized
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have a completed Bachelor’s degree from an accredited college or university?
Work Location: In person
