Seeking a Business Development Manager who will support the team in managing service providers, fintechs, and new inquiries.
REQUIRED ATTRIBUTES:
- 5+ years of experience in business development, customer success, growth operations, product marketing, or market-facing program execution.
- MUST have 5+ years of experience in payments services.
- Knowledge of the U.S. payments environment, including banks, credit unions, service providers, fintechs, processors, corporates and financial institution technology partners.
- Technology proficiency, including familiarity with APIs, ISO 20022 concepts, payment network connectivity, fintech platforms, payment hubs, or similar payment technology environments.
- Strong writing, presentation, research and project execution skills, with ability to create clear client-facing and internal materials.
- Experience using CRM software to manage partner activity and account plans.
- Bachelor's degree in Business, Finance, Technology, Marketing, Communications, or related field.
- Comfort using approved AI and digital productivity tools.
NICE TO HAVE:
- Familiarity with real-time funds transfer, service provider onboarding processes and readiness, and corporate payment needs.
- Experience collaborating with Product, Marketing or Commercialization teams.
- Experience supporting industry events, webinars, or other partner engagement programs.
- Familiarity with competitor analysis, market research and customer feedback programs.
Job Type: Full-time
Pay: Up to $120,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
Experience:
- Payments platforms: 5 years (Required)
- CRM software: 5 years (Required)
Work Location: Hybrid remote in Charlotte, NC
