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Business Analyst

Innovee Consulting LLC • Full-time • Austin, TX, US • 1m ago

Job Title: Business Analyst

Duration: 11 months

Location: Austin, TX

Key Responsibilities

Review, analyze, and evaluate business systems and user needs.
Align business processes and systems with overall business strategies.
Conduct business process reengineering and identify opportunities to apply technology for efficiency.
Prepare solution options, including cost/benefit, ROI, buy vs. build analyses, and risk assessments.
Document user needs, program functions, and technical specifications for system development or modification.
Provide senior-level analysis for IT business requirements within Business Automation and SSA areas.
Interpret assistance program policies and assess their impact on automated systems (TIERS, SSP, EST, etc.).
Collaborate with business areas and external stakeholders to define system-related requirements.
Develop and implement eligibility program business rules, business requirements, and technical specifications.
Establish, implement, and maintain quality assurance processes, standards, and best practices.
Monitor internal operations and vendor performance, report deficiencies, and recommend corrective actions.
Support continuous process improvement initiatives and analyze performance data to identify improvement areas.
Perform root cause analysis and develop corrective action plans for IT systems and processes.
Conduct peer reviews of business requirement documents and coordinate technical writing/editing reviews.
Review and provide feedback on complex project deliverables (charters, design docs, test plans, risk assessments).
Lead the preparation of audit documentation and responses for internal/external audits.
Prepare and deliver reports, communications, and presentations to staff and executive management.
Provide production support and technical assistance for SSA eligibility systems.

Required Qualification

4+ years of Ability to mentor and provide consultation and direction to other Social Services Applications (SSA) staff.
4+ years of Ability to analyse and interpret technical information including regulations, policy, and automation system documentation
4+ years of Ability to communicate in writing, translating user/business needs into a technical style, and communicate technical instructions to system users.
4+ years of Ability to plan and coordinate individual and group work activities.
4+ years of Ability to detect and diagnose application problems.
4+ years of Ability to create technical designs for solutions to problems.
4+ years of Ability to work professionally with a broad range of stakeholders.
4+ years of Ability to prepare concise business requirements, technical specifications documents and related artifacts.