100% remote but need to be in St. Pete/Tampa, ORMemphis,TN or Southfield, MI
About the Company: This position will support the ACH / Cash Control department at the company. This team is primarily responsible for establishing ACH profiles (direct deposit) which allow the branches and their clients to initiate electronic fund transfers.
About the Role: The Cash Management Associate will mainly handle basic ACH form processing. Most of their communication will be done via email or Skype (instant messaging); however, depending on their performance, Rodney may have them handle phone calls down the road (but likely not for a couple months).
Responsibilities:
- Review and process ACH (direct deposit) forms that are received via an electronic cue
- Perform data entry relating to clients' confidential banking information (i.e. personal account numbers, demographic information, etc.) while maintaining a high attention to detail and accuracy
- Research any errors or problems concerning entries made at the branch or Home Office level
- Reviews and corrects processing errors as appropriate
- Communicate with clients via email and instant messaging (clientele consists of Financial Advisors and their support staff/ RJ branches)
- Perform various duties as assigned
Qualifications:
- Minimum of a High School diploma or equivalent
- Bachelor's Degree preferred
Required Skills:
- At least 2 years of recent office experience, ideally in a data entry-centric role where accuracy was extremely important
- Please have all candidates complete a data entry test. In order to be submitted, candidates must score at least 85% accuracy and at least 7500 keystrokes per hour. Include the results at the top of the resume
- Extremely detail oriented (accuracy in this role is very important)
- Clear and professional written and oral communication skills - proper grammar and spelling is extremely important
- Professional demeanor
- Customer service oriented
- Experience within banking / financial services is a HUGE plus
