Senior Sales Development Representative
Location: Midtown Manhattan (57th Street — Met Tower)
OTE: $100,000 ($70,000 salary + $30,000 commission) + equity
Type: Full-time, 100% in-office
About Tightly
Commerce runs on inventory. Yet most retail teams still juggle disconnected planning spreadsheets, ERP/WMS constraints, and manual purchase ordering that can’t keep up with demand variability or supplier lead-time shifts. Tightly is an AI-first inventory planning and order automation platform for modern DTC and omnichannel retailers operating across multiple e-commerce platforms and marketplaces.
We unite forecasting, replenishment policies, and automated PO execution into one system of action—so operators lift in-stock rates, reduce working capital tied up in inventory, and deliver reliable delivery dates at checkout. Tightly integrates with leading e-commerce platforms, marketplaces, POS, and ERP/OMS/WMS/3PL systems to turn plans into execution.
Join us to help define how retailers plan, buy, promise—and actually deliver.
What You’ll Do
- Partner with Account Executives to build and progress multi-threaded pipeline in priority accounts.
- Lead outbound prospecting across phone, email, and social (comfortable on live phone/Zoom).
- Qualify and nurture: maintain active engagement with new and existing leads; identify new opportunities and set crisp next steps.
- Establish rapport at all levels of the buying group—operators, planners, finance, and senior executives.
- Become a product expert who can convey Tightly’s value succinctly and tailor it to each stakeholder.
- Refine messaging & cadences: test subject lines, openers, call scripts, and sequences; share what works and scale it.
- Keep HubSpot immaculate: log activities, update stages, and capture useful account intelligence.
- Work cross-functionally with Marketing and RevOps to iterate campaigns, ICP hypotheses, and lead routing.
- Continuous coaching: get structured feedback on calls, written outreach, and prospecting strategy to sharpen your craft.
- Travel up to ~15% for onboarding, industry events, and internal offsites.
How We Sell
We don’t pitch features—we run discovery. We map lead times, supplier rules, channel and location complexity, and bottlenecks, then show the workflow that improves in-stock %, inventory turns, and PO cycle time. Relationship-driven. Data-led. Built for the long haul.
What You Bring
- 6+ months hitting quota as an SDR, or success in a high-volume sales role (call center, inside/outside sales).
- Comfortable with 100+ dials/day and energized by phone-first prospecting.
- Competitive, coachable, resilient—learning engine always on.
- Clear, concise communicator; confident with objection handling and discovery.
- Fluent in qualification frameworks (e.g., BANT) and multi-threading across ops/finance/merch.
- Ownership mindset over territory and number; organized execution and sharp notes.
- Tools: HubSpot (or similar CRM), Zoom, ZoomInfo, Apollo, LinkedIn, plus AI assistants for speed.
How to Apply — Your Path to Joining Tightly
- Apply via Easy Apply.
- Intro call (30 mins).
- Short case study / questionnaire (15 mins).
- Interview with CEO.
- References & offer.
If you’re exceptional at your craft and hungry to build, join us to push a category-defining company forward.
Compensation
On-Target Earnings (OTE): $100,000
Base Salary: $70,000 + Commission: $30,000 (uncapped) + Equity
Additional benefits include:
- Health, dental, and vision coverage
- In-office snacks, drinks, and daily team dinners
- Flexible PTO (we trust you to take the time you need)
Bonus:
If you’re very interested and want to stand out, send an opening note to byron@tightly.io explaining why you’re outstanding and a strong fit.
