WoundZoom, LLC. is a technology company that supports and empowers medical professionals in modernizing the practice of wound care. Our solutions are designed to improve care quality, increase clinical efficiency, and mitigate risk. Our product platform WoundZoom® is an integrated digital wound management solution that brings advanced digital intelligence to wound care, designed to improve provider performance and patient outcomes.
Position Overview
We are looking for a motivated Business Analyst to join our SaaS healthcare product team. In this role, you will serve as the bridge between healthcare stakeholders and our product & engineering teams, ensuring that requirements are well-understood, compliant, and successfully translated into scalable solutions. You will help shape product functionality, improve workflows, and drive adoption of digital healthcare solutions that improve patient outcomes and provider efficiency.
Key Responsibilities
· Develop workflow diagrams, use cases, and functional specifications to guide engineering and QA.
· Collaborate with internal and external stakeholders to elicit and document business needs.
· Translate complex clinical and administrative workflows into product requirements and user stories.
· Perform gap analysis and propose solutions that align with healthcare industry standards and compliance regulations.
· Partner with product development teams to prioritize features and enhancements in line with business strategy.
· Ensure product features comply with healthcare regulations (HIPAA, HL7, FHIR, etc.).
· Support User Acceptance Testing (UAT) by creating test scenarios, validating outcomes, and gathering feedback from end-users.
· Collaborate with QA to ensure high-quality product releases.
· Analyze healthcare and SaaS usage data to identify trends, risks, and opportunities.
· Provide insights to stakeholders for product optimization and regulatory reporting.
· Act as the liaison between business users, product managers, and technical teams.
· Facilitate workshops, demos, and training sessions for new features.
· Maintain clear and concise documentation for internal and external stakeholders.
Qualifications
· Bachelor’s degree in Business, Healthcare Informatics, Computer Science, or a related field.
· 3+ years of experience as a Business Analyst (preferably in SaaS or healthcare technology).
· Strong understanding of healthcare workflows (EHR/EMR, claims, patient engagement, telehealth, etc.).
· Knowledge of healthcare standards and compliance (HIPAA, HL7, FHIR).
· Experience with Agile methodologies (Scrum, Kanban) and tools like JIRA, Confluence, or Azure DevOps.
· Proficiency with data analysis and reporting tools (SQL, Tableau, Power BI).
· Excellent communication, documentation, and stakeholder management skills.
Preferred Skills
· Experience with SaaS product lifecycle in healthcare.
· Familiarity with interoperability standards and healthcare APIs.
· Certifications such as CBAP, CCBA, PMI-PBA, or Agile BA are a plus.
· Background in clinical operations, healthcare consulting, or health IT.
What We Offer
· Competitive salary and benefits package.
· Opportunity to work on impactful healthcare SaaS products used by providers and patients.
· Professional development support, including certifications and industry training.
· Flexible hybrid/remote work options.
· A mission-driven culture focused on improving healthcare delivery and patient outcomes.
