***THIS ROLE WILL NOT START UNTIL JAN 5, 2026***
***THIS ROLE STARTS AS A 1 YEAR CONTRACT AND COULD EXTEND OR CONVERT FTE***
Qualifications:
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.
• Social media experience and/or a strong understanding of social media channels.
• Proven experience in content creation, preferably within the travel, theme park and/or entertainment industries – portfolio and/or samples showcasing your work is required.
• Proficiency in content creation tools (e.g., Adobe Creative Suite and Canva)
• Strong organizational skills with the ability to manage multiple projects and deadlines.
SPECIFIC QUALIFICATIONS, SKILLS & ABILITIES:
• Strong written and verbal communication skills.
• Ability to write compelling, social-first content (e.g. X and Threads text-only posts, Instagram/TikTok captions, replies to guest posts)
• Ability to switch between different brand voices for Universal Studios Hollywood, Halloween Horror Nights, and Universal Fan Fest Nights.
• Creative thinking and the ability to generate innovative ideas.
• Self-motivated, detail-oriented, and able to work independently.
• Must have experience with Microsoft Office suites.
• Familiarity with influencer marketing and partnerships a plus.
• Basic graphic design skills are a plus.
• Passion for Universal Studios Hollywood, theme parks, and the film and television industry.
• Must be comfortable in front of the camera to act as talent in social content or other projects.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.
Responsibilities:
Content Creation:
• Generate engaging and compelling content for various social media platforms, including but not limited to Facebook, X (formerly Twitter), Instagram, Threads, and TikTok.
• Produce and edit photography and/or videography using editing software such as Adobe Lightroom, Premiere Pro, and Photoshop.
• Develop visually appealing graphics to enhance social media posts.
• Write short-form copy for content across multiple channels leveraging our brand voice.
• Engaging with guests via social media monitoring tools by responding to comments, messages and mentions while building brand advocacy with our passionate theme park community.
Social Media Management:
• Support day-to-day social content brainstorms, channel management, and publishing across Universal Studios Hollywood’s owned social channels (Facebook, Instagram, X, TikTok, Threads, etc.)
• Assist with social media campaigns and projects, including but not limited to managing projects within Adobe Workfront, meeting and communicating with internal partners, and fulfilling partner requests.
• Monitor social media channels for industry trends and competitor activities to optimize content.
Collaboration:
• Work closely with social leads, marketing, communications, and internal creative teams to ensure consistent messaging and branding across all channels.
Miscellaneous:
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established USH policy, procedures, training, and team member involvement activities.
• Perform other duties as assigned.
