Introduction
The Maryland Lottery and Gaming Control Agency (MLGCA) serves as one of the largest revenue sources for the State of Maryland, supporting important state programs and services including education, public health and safety, human resources and the environment. In addition to generating revenue from the sale of lottery products, the MLGCA is also responsible for the oversight of the state’s casino gaming program, providing direction and guidance to its casino partners on financial, security, regulatory and licensing procedures for the facilities. The Agency also regulates Sports Wagering, Daily Fantasy Sports and Electronic Bingo, as well as Instant Ticket Lottery Machines, which are located at almost 90 Veteran’s posts. Gaming in Maryland is a dynamic and growing business that operates around the clock, 365 days of the year.
GRADE
ASTD13
LOCATION OF POSITION
The incumbent filling this vacancy must be willing to work in either Baltimore County/Harford County or Prince George's County Maryland.
The resulting eligible list will be used to fill future vacancies throughout the State of Maryland. Therefore, when completing the application, please select all locations in which you are willing to work.
POSITION DUTIES
The main purpose of this position is to maximize sales and revenues for all Lottery products by visiting approximately 115-125 assigned Lottery retailer locations in a specific territory on a pre-determined cycle and performing duties that correspond with being front line communicators with our retailer network. These duties include increasing revenue generating activities, promotions and lottery ticket sales; and maintaining compliance with lottery laws, regulations and policies with integrity and efficiency. This position relates to the mission of the agency by ensuring the retailer network is maintained at an optimum level; integrity is maintained at all times; and that sales at each retailer location are maximized through utilization of POS, training, in-store merchandising and promotions, and periodic events.
Sales Management
- Visit retailers within an assigned territory on a monthly cycle, performing duties and managing responsibilities that correspond with being a Lottery District Manager.
- Performs timely route management efficiently while balancing Lottery initiatives and product launches in a manner that maintains integrity, safety, and a professional image appropriate for the agency.
- Accurately report total time of sales visit at a Lottery retailer location via the Lottery terminal sign in / sign out protocol.
- Review all sales activity and games reports on a daily and week basis to ensure consistent coverage of the territory and completion of duties. Utilize Sales Force Automation system (gem lntelligence) for accurate and timely reporting.
- Participate in training sessions, regional staff meetings and a monthly meeting with Sales Division to review initiatives.
- Must compartmentalize their vehicle into three distinct areas (point of sale, instant tickets and administrative).
Retailer Network Management
- Supporting all retailers within the territory to ensure proper instant ticket inventory management techniques are being followed.
- Ensure instant ticket inventory levels are within acceptable ranges (i.e. Confirm, In-Transit, Activation status) for each instant ticket retailer assigned to the territory.
- Ensure all instant ticket packs are accountable with the proper transfers, such as removal from retailer location, return of inventory to the warehouse or properly documented with Security as missing.
Minimum Qualifications
Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Two years of experience selling or marketing a consumer product from a wholesaler or manufacturer to retail outlets for resale to consumers.
Notes
- Candidates may substitute the possession of a Bachelor’s degree in Marketing or Business Administration with a concentration in Marketing for the required experience.
- Candidates may substitute additional experience on a year-for-year basis for the required education.
Selective Qualifications
Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.
This position requires the employee to drive throughout the state of Maryland to service retailers.
Desired Or Preferred Qualifications
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
- Three years of wholesale sales and/or business to business sales experience.
- Three years of route sales experience.
- Experience in merchandising.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
Benefits
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications of this recruitment.
Resumes will not be accepted in lieu of completing an application. All information concerning your qualifications must be submitted by the closing date.
We will not consider information submitted after this date. Applicants will be rated based on their description of job duties and responsibilities. Applicants should be thorough in completing this requirement.
The online application process is strongly advised.
If The Online Process Is Not Available To You, You May Complete And Submit a Paper Application Or Direct Any Questions To
Maryland Lottery Human Resources
1800 Washington Blvd., Ste. 330
Baltimore, MD 21230
jada.newman1@maryland.gov
TTY Users: call via Maryland Relay As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply.
We Thank our Veterans for their service to our country.
