Computer Operator I | San Antonio, TX, USA

International Bank of Commerce • Full-time • San Antonio, TX, US • 1w ago

Computer Operator I

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Time Type: Full time

This is an in-office position.

Department: 870 Computer Operations

Job Summary:
The Computer Operator is responsible for the monitoring and controlling of the IBC Core systems and related PC equipment in the computer room in accordance with Computer Operations Run Guide. Computer Operations monitors all customer-facing and many internal critical systems. Com Ops is a 24x7 environment.

Job Description:

ESSENTIAL JOB FUNCTIONS

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Operate the host computers in accordance with Computer Operations Run Guide implemented by Computer Operations management. • Continuous monitoring of all IBC on-line facilities and data center infrastructure, communicating to management or appropriate teams any detected problems. • Keep backup tape inventory.
• Keep Computer Room equipment and environment clean. • Back up OS, code and data on all AIX (IBM UNIX) machines. • Assist users in the resolution of core systems-related issues. • Call for assistance upon detection of a problem and record issue and resolution in the event log. • Perform any other tasks as assigned by Computer Operations Management.
SKILLS

• Ability to comprehend and follow written directions under close supervision. • Exhibit close and accurate attention to detail. • Execute effective and methodical monitoring. • Keep management informed of any issues.
EDUCATION & KNOWLEDGE

• High School Diploma or Equivalent • Basic PC operation skills. Basic Microsoft Office knowledge. UNIX operating system experience preferred. • 1 year Computer Operations/Network Operations Center experience preferred. • Must work shift work, as scheduled. Must be able to lift 10 lbs.