Job Description
The 1 st Judicial District of the Iowa Judicial Branch is seeking applicants for a Judicial Operations Clerk in the Dubuque County Clerk of Court Office, located in Dubuque, Iowa. This position provides clerical support and customer service to ensure efficient court operations and maintain the integrity of court records.
This position is responsible for processing case-related documents such as orders, warrants, applications, motions, complaints, bonds, exhibits, and other official case and court-related documents and media to support accurate records and efficient court operations. The role will primarily focus on small claims case processing and financial paydowns, including accepting and recording payments for bonds, child support, case fines, and other court-related fees but will also assist on other case categories. The position requires understanding and applying the required paydown order for unspecified payments, detecting counterfeit currency, accurately recording payments for various support types, and performing daily reconciliations to ensure accuracy. This position also provides in-person and phone-based customer service to assist court users with case-related questions, payment processing, and document requests, while supporting judges, attorneys, law enforcement, and other agencies with case-related information.
The successful candidate will learn and navigate court record–specific computer programs and technology, communicate professionally with a variety of court users, and maintain keen attention to detail to preserve the accuracy and integrity of court records. Occasional travel to other counties within the judicial district and limited courtroom support for jury trials or proceedings may be required.
What’s In It For You
- Collaborative, positive professional work environment
- Opportunities to make a widespread difference in the Iowa communities
- Excellent benefits package
- Paid Holidays/Vacation/Sick Leave
- Iowa Public Employees’ Retirement System (IPERS) plan
- Employee discount program
- Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program.
The pay range for this position is $21.42 - $33.86 per hour. This is a contract-covered, FLSA non-exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.
Position classification is determined as the ‘best fit’ of the duties assigned to and performed by a position. This position is classified as a Judicial Operations Clerk as summarized below.
Summary
Perform customer service, clerical, and administrative work necessary for court operations.
Examples Of Duties And Responsibilities
Provide customer service by responding to inquiries from the general public, attorneys, and court employees.
Assist court users with resources, equipment, and services.
Perform routine court operational tasks related to paper and electronic documentation and filing in accordance with established procedures.
Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy.
Perform basic bookkeeping and accounting tasks, including cashier duties and processing.
Assist courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use.
Provide office support such as maintaining organization, equipment, and supplies.
Other duties as assigned.
Knowledge, Skills, And Abilities
Familiarity and understanding of court operation support, record keeping, and filing.
Basic computer database, software, and math skills.
Ability to secure confidential data and maintain confidentiality.
Ability to prioritize work and meet deadlines.
Verbal and written communication skills.
Attention to detail.
Reliable transportation and the ability to travel.
This is a non-merit position with the Iowa Judicial Branch.
Candidates must follow the instructions in the "To Apply" section.
Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.
Minimum Qualification Requirements
The incumbent must meet the minimum requirements to qualify for the position.
- High school diploma (or high school equivalency diploma).
- One (1) year of experience in customer service.
Education cannot be substituted for customer service experience.
Additional Information
May be designated to give bond per Iowa Code
Preferred Qualifications
- Experience with court or legal process or terminology.
- Experience with accurate record keeping.
- Basic cashier or bookkeeping experience.
- Experience securing confidential information.
- Professional office experience.
The Iowa Judicial Branch is an Equal Opportunity/Affirmative Action employer. Applicants may review the Equal Employment Opportunity Utilization Report from the Iowa Judicial Branch website as part of our commitment to transparency and compliance with federal and state regulations.
This position is covered by a Collective Bargaining Agreement (CBA) with Public Professional and Maintenance Employees, Local Union #2003, IUPAT (PPME).
