Job Description
The 1 st Judicial District of the Iowa Judicial Branch is seeking applicants for a Judicial Operations Clerk in the Dubuque County Clerk of Court Office, located in Dubuque, Iowa. This position provides clerical support and customer service to ensure efficient court operations and maintain the integrity of court records.
This position is responsible for processing case-related documents such as orders, warrants, applications, motions, complaints, bonds, exhibits, and other official court records to support accurate records and efficient court operations. The role provides in-person and phone-based customer service to assist court users with case-related questions, payment processing, and document requests, while also supporting judges, attorneys, law enforcement, and other agencies with case information. The position will focus on multiple case types, including Law, Equity, Juvenile, Mental Health/Substance Use Disorder Commitments, Adoptions, Child Support Services, Dissolution of Marriage, Civil Infractions, Change of Name, Domestic Abuse/Sexual Abuse/Elder Abuse Protective Orders, Domestic Relations, Probate, Post-Conviction Relief, Seized Property, and Transcript of Judgment. Occasional courtroom support for jury trials and proceedings may be required.
The successful candidate will be able to learn and navigate court record specific computer programs and technology. This position will have the ability to professionally communicate in person and on the phone with a variety of court users. The successful candidate will have keen attention to detail to maintain the accuracy and integrity of court records. This position may occasionally travel to other counties within the judicial district.
What’s In It For You
- Collaborative, positive professional work environment
- Opportunities to make a widespread difference in the Iowa communities
- Excellent benefits package
- Paid Holidays/Vacation/Sick Leave
- Iowa Public Employees’ Retirement System (IPERS) plan
- Employee discount program
- Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program.
The pay range for this position is $21.42 - $33.86 per hour. This is a contract-covered, FLSA non-exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.
Position classification is determined as the ‘best fit’ of the duties assigned to and performed by a position. This position is classified as a Judicial Operations Clerk as summarized below.
Summary
Perform customer service, clerical, and administrative work necessary for court operations.
Examples Of Duties And Responsibilities
Provide customer service by responding to inquiries from the general public, attorneys, and court employees.
Assist court users with resources, equipment, and services.
Perform routine court operational tasks related to paper and electronic documentation and filing in accordance with established procedures.
Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy.
Perform basic bookkeeping and accounting tasks, including cashier duties and processing.
Assist courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use.
Provide office support such as maintaining organization, equipment, and supplies.
Other duties as assigned.
Knowledge, Skills, And Abilities
Familiarity and understanding of court operation support, record keeping, and filing.
Basic computer database, software, and math skills.
Ability to secure confidential data and maintain confidentiality.
Ability to prioritize work and meet deadlines.
Verbal and written communication skills.
Attention to detail.
Reliable transportation and the ability to travel.
This is a non-merit position with the Iowa Judicial Branch.
Candidates must follow the instructions in the "To Apply" section.
Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.
Minimum Qualification Requirements
The incumbent must meet the minimum requirements to qualify for the position.
- High school diploma (or high school equivalency diploma).
- One (1) year of experience in customer service.
Education cannot be substituted for customer service experience.
Additional Information
May be designated to give bond per Iowa Code
Preferred Qualifications
- Experience with court or legal process or terminology.
- Experience with accurate record keeping.
- Basic cashier or bookkeeping experience.
- Experience securing confidential information.
- Professional office experience.
The Iowa Judicial Branch is an Equal Opportunity/Affirmative Action employer. Applicants may review the Equal Employment Opportunity Utilization Report from the Iowa Judicial Branch website as part of our commitment to transparency and compliance with federal and state regulations.
This position is covered by a Collective Bargaining Agreement (CBA) withPublic Professional and Maintenance Employees, Local Union #2003, IUPAT (PPME).
