About Us
911 Restoration is a rapidly growing property restoration franchise with 140+ locations nationwide. We're enhancing our marketing department’s services with comprehensive content marketing operations. Our marketing department is transforming from lead generation services to comprehensive brand marketing and content operations—and we're looking for someone eager to learn and grow alongside us.
The Opportunity
This is more than a coordinator role—it's a hands-on learning experience working directly with seasoned marketing professionals. You'll support diverse marketing initiatives across campaigns, franchise programs, content, and internal communications while gaining exposure to multiple marketing disciplines.
Every day brings variety as you handle ad hoc needs, coordinate project logistics, organize campaign assets, do research, support vendor relationships, and keep our marketing operations running smoothly. You'll be the reliable team member who ensures nothing falls through the cracks. This is a Remote/Hybrid position.
What You'll Do
· Support campaign execution from asset coordination to distribution scheduling.
· Coordinate with external agencies and freelancers on project timelines and deliverables.
· Maintain organized systems for marketing assets, templates, and resources.
· Assist with content management, formatting, and distribution across platforms.
· Provide franchise partners with marketing resource support and guidance.
· Help with reporting by gathering data and organizing performance metrics.
· Manage meeting logistics, documentation, and action item tracking.
· Proactively identify ways to improve processes and streamline workflows.
· Provide clear communication and guidance to members of our franchise network.
Who You Are
You're a highly adaptable generalist who genuinely enjoys variety and supporting others' success. You have a positive, can-do attitude and don't mind tackling whatever needs doing. You're a quick learner who absorbs new information efficiently and accurately and follows through reliably.
You're detail-oriented, well-organized, a great communicator and comfortable juggling multiple tasks with shifting priorities. Most importantly, you're a team player who takes pride in being the "glue" that keeps operations running smoothly. You're proactive about identifying ways to help without waiting to be asked, and you find genuine satisfaction in enabling others' achievements.
What You'll Bring
· Home service industry experience (i.e., plumbing, HVAC, roofing, carpet, restoration, etc.)
· 1-3 years supporting marketing teams (agency or in-house experience)
· Strong organizational skills and attention to detail
· Excellent written and verbal communication
· Proficiency with Microsoft Office Suite and collaboration tools
· Familiarity with Adobe and other design software platforms
· Ability to prioritize and manage multiple concurrent tasks
· Positive attitude and willingness to take on diverse responsibilities
· Quick learner comfortable with new tools and processes
· Service-oriented mindset with strong follow-through
· An understanding of digital lead generation
Why Join
- This role offers exceptional learning opportunities working alongside experienced marketing professionals across multiple disciplines—from campaign strategy to SEO, content marketing to franchise programs. You'll gain broad exposure to marketing operations at a fast-growing national franchise while developing skills that will accelerate your marketing career.
- If you're eager to learn, enjoy variety, and want to be part of a collaborative team where your contributions make a real difference, this is your opportunity.
What We Offer:
Competitive salary and benefits package.
- Paid vacation, sick time and company holidays (after the first 90 days).
- Medical, dental and vision benefits (after the first 30 days).
- 401K (after the first 90 days).
Hourly Rate: $20-29
