Do you feel your personal learning curve, ability to make an impact, and future opportunity in your present company are starting to slow down?
Is the culture of your current team, or perhaps the entire company, one in which you wish for a better place to work?
Have you ever dreamed of working with a company that dominated their niche, had a great reputation, and has an infectious culture where everyone is winning? How about at a company that's dramatically outpacing the growth of their industry and competitors? That describes Fello Logistics!
At Fello Logistics, we're not just in the business of logistics; we're in the business of making a difference. As a disruptive logistics and transportation company, we specialize in providing top-notch supply chain solutions in the domestic freight market. We're passionate about delivering exceptional service to our clients, and to do that, we believe in investing in our people. We're looking for a dedicated Carrier Account Manager to join our team and help us shape the future of this booming industry. If you want to be a part of a winning team at a fast-growing company, read on!
The Position:
We're searching for a top-notch, self-starting, solutions-oriented operations professional with a background in transportation, logistics, and supply-chain. If you possess a strong desire to WIN, get excited about continuous growth and improvement, and value being part of a dedicated and mission-driven team, continue reading!
As a Carrier Account Manager, you'll be a key member of our high-performing operations team, supporting the sales team in delivering the highest levels of customer service and reliability in the industry. You'll implement our strategies while working in a fun and fast-paced environment filled with opportunities to learn, make a significant impact, and grow within your role and within the company.
Responsibilities:
- Carrier Relationships: Establish and maintain relationships with carrier partners through effective communication via telephone and email.
- Carrier Sourcing: Identify and engage with qualified carriers to meet the transportation requirements of our clients while employing excellent negotiation skills
- Technology: Harness our technology platform, data analytics, and other available resources to make well-informed decisions, engage in price negotiations, drive process automation, and enhance operational efficiency.
- Coordination: Coordinate logistics activity, including scheduling arrival dates and delivery appointments
- Collaboration: Communicate load statuses, issues, and concerns to sales team and work closely to resolve and provide 100% WOW Customer Service
- Service: Deliver outstanding service to both our carrier partners and clients, ensuring their needs are met or exceeded.
- Problem Solving: Thrive in the face of challenges, finding quick solutions to keep supply chains moving seamlessly
- KPIs Achieve or surpass established weekly, monthly, and quarterly key performance indicators.
Qualifications
- Go-getter: Self-starting and highly self-motivated with a high desire to WIN
- Problem-Solver: Desire and ability to find unique solutions and achieve sales targets.
- Communication: Excellent written and verbal communication skills
- Adaptability: Proficient in efficiently managing multiple tasks within a rapidly evolving and fast-paced work environment.
- Experience: Prior experience in logistics, transportation, trucking, or supply chain is highly preferred, but not required.
- Education: High school diploma or equivalent (bachelors degree is a plus)
Our company operates and fully lives by our core values every day - it is a huge reason for our rapid success and will continue to be a driving force for our future success. We encourage all applicants to ensure they can relate to these values before applying.
1. WOW with Service
2. Do the Right Thing
3. Own It
4. Be Humble & Keep Growing
5. Do Whatever It Takes
6. Find the Win–Win
Compensation:
This is an opportunity with unlimited growth potential for the right individual with a highly incentive-structured compensation package starting at 45-60k base with an OTE of $80,000+ after year 1 and possibility to earn over $100,000 in year 2 and beyond.
Join us in shaping the future of logistics and delivering success, together. If you're ready to be part of a winning team and play a vital role in our operations, apply today and help us exceed expectations!
HOW TO APPLY:
Send us your resume to: recruiting@fellologistics.com along with a half page write-up of a couple of specific accomplishments that best demonstrate your most significant work that would support you in excelling in this role. Include this in your email response. We believe your accomplishments are more important than your resume, and we'll read it first. Candidates must currently be living in the Minneapolis, MN metro area and willing to work in a hybrid work environment. Consideration and relocation will not be considered for candidates outside of this geographic area.
PLEASE NOTE: Applicants must email a copy of their resume along with a half page write-up to be considered.
Send all applications and write-ups to: recruiting@fellologistics.com
