What We’re All About:
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance:
Q2 is seeking a professional Business Analyst to support the Implementation department. As a support member of the implementation team, the candidate must understand the project management life cycle as well as experience in business analysis. The ideal candidate will have experience as a business analyst in an online banking environment. The analyst will create, develop, plan, write and manage Quotes, Statements of Work (SOW), and additional discovery-type documents required by the Implementation team during the Implementation process. The Analyst also conducts interviews with various SMEs, Financial Institutions and technical staff to gather and verify data for responses.
A Typical Day:
- Work with customers and vendors to define business requirements
- Create requirements and dataflows that bridge business requirements and technical requirements
- Document and communicate business requirements to the Q2 development teams to obtain the level of effort
- Create and maintain documentation that both defines the scope and provides a clear understanding for the development team of what is being developed
- Work effectively in an agile environment
- Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
Bring Your Passion, Do What You Love. Here’s What We’re Looking For:
- Typically requires a Bachelor’s degree in (relevant degree) and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.
- Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
- Salesforce experience is preferred including the ability to navigate, maintain, and update data within the platform.
- Strong analytical and problem solving & leadership skills
- Excellent verbal, written and interpersonal skills
- Ability to work on multiple projects/assignments concurrently under aggressive deadlines
- Self-starter with proven ability to deliver results
- Experience with RFP software/processes; proficiency in MS Office required
- Professional knowledge and understanding of the project management lifecycle and financial services
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
- Hybrid & Remote Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Generous Retirement Benefit Plans, including a company matching HSA program.
- Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund and our employee volunteering programs on our
Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, Ladders for Leaders, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
