Company Description
Crate & Barrel, founded in 1962, is a leading home furnishings specialty retailer that includes Crate & Barrel, Crate & Kids, CB2, and Hudson Grace brands. Known for creating purposeful homes, the company excels in omnichannel retail and providing an exceptional customer experience across physical stores and digital platforms. With over 7,500 team members globally, Crate & Barrel operates more than 100 stores in the U.S., Canada, and nine additional countries, offering curated products and bespoke delivery services. Owned by the Otto Group, the company emphasizes innovation, sustainability, and corporate responsibility.
Role Description
The Designer role at Crate & Barrel is a full-time, on-site position based in Coral Gables, FL. The Designer will be responsible for creating innovative and functional designs, developing layouts and product presentations, collaborating with cross-functional teams, and ensuring that designs align with the overall brand aesthetic. Day-to-day tasks will include driving sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customers.
Qualifications
Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations.
Lead design consultations in person (in-store or in-home) or via email, phone and virtual
Deliver projects in a timely manner and within determined timelines.
Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog
Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends
Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills
Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services. (e.g. designer rewards, Design Trade Program, credit card etc)
Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service
Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants/needs
Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning
Ability to stay up to date on current design trends
Ability to be an agent of change and shift quickly as our business evolves
We'd love to hear from you if you have…
Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers wants/needs
Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning
Ability to stay up to date on current design trends
Proven track record of building long-lasting relationships with customers
We'd love to hear from you if you have…
1+ years of relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experience
Experience working one on one with clients and recommending solutions
Proficient in Google platforms, virtual communication, design tool experience preferred
Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.
