Marketing & Catering Coordinator – Restaurant & Events
Company: RÁK Modern Thai & Cocktails
Location: Grand Rapids Downtown Market | Grand Rapids, MI
Job Type: Full-Time | Minimum 35 Hours Per Week
Compensation: $16.00/hour + Performance-Based Catering Commission
Schedule: Weekdays with occasional evenings and weekends for events
JOIN OUR TEAM!
Are you creative, outgoing, organized, and motivated to grow a business?
RÁK Modern Thai & Cocktails is seeking a motivated and results-driven Marketing & Catering Coordinator to lead our social media presence, generate catering opportunities, coordinate private events, and build meaningful relationships throughout the Grand Rapids community.
This is a hands-on role for someone who enjoys both the creative and business sides of hospitality.
We're looking for someone who can turn ideas into action, build relationships that generate revenue, and take ownership of projects from beginning to end.
This is not just a social media position. We're looking for someone who can help grow our brand, increase restaurant traffic, and actively generate catering and event sales.
Key ResponsibilitiesSocial Media & Brand Marketing
- Manage and grow our social media presence across Facebook, Instagram, TikTok, and other relevant platforms.
- Create engaging content, including photography, short-form videos, Reels, Stories, and promotional graphics.
- Develop and maintain a consistent weekly and monthly content calendar.
- Promote menu specials, happy hour, live entertainment, private events, and seasonal offerings.
- Capture content during restaurant operations and special events.
- Engage with followers, respond to inquiries, and build relationships with our online community.
- Develop creative marketing campaigns to increase restaurant traffic and brand awareness.
- Monitor social media engagement and track campaign performance.
- Maintain consistent branding across marketing materials.
Catering Sales & Business Development
- Actively seek new catering opportunities with local businesses, offices, hospitals, schools, and event organizers.
- Build and maintain relationships with corporate clients, event planners, and community organizations.
- Conduct outreach through emails, phone calls, networking, and in-person visits.
- Respond promptly and professionally to catering and private event inquiries.
- Prepare catering proposals, quotes, menus, and event agreements.
- Follow up with prospective clients to secure bookings.
- Identify opportunities to generate repeat business and long-term corporate catering accounts.
- Maintain an organized pipeline of leads, bookings, and client communications.
- Work toward monthly catering sales and booking goals.
Event Planning & Coordination
- Coordinate catering orders, private dining experiences, and special events from inquiry through completion.
- Communicate event details with kitchen staff, management, and service teams.
- Organize timelines, menus, guest counts, staffing requirements, and special requests.
- Ensure clients receive clear communication and exceptional service.
- Assist with event setup and execution when needed.
- Follow up with clients after events to encourage repeat bookings and referrals.
- Maintain accurate event records and planning documents.
Marketing Strategy & Business Growth
- Develop creative promotions and partnerships that attract new customers.
- Collaborate with local businesses, hotels, organizations, and community groups.
- Identify opportunities to increase weekday restaurant traffic.
- Assist with planning restaurant promotions, holiday events, and special experiences.
- Track marketing initiatives, catering revenue, and overall performance.
- Provide regular progress updates and recommendations to management.
What We're Looking For
Our ideal candidate is:
- Outgoing & Confident: Comfortable introducing themselves, networking, and building relationships with potential clients.
- Sales-Driven: Motivated to generate leads, close catering opportunities, and achieve revenue goals.
- Creative: Has a strong eye for photography, video, design, and engaging social media content.
- Highly Organized: Can manage multiple inquiries, deadlines, and events without losing important details.
- Self-Motivated: Takes initiative and works independently without constant supervision.
- Excellent Communicator: Professional, personable, and confident communicating with clients and team members.
- Detail-Oriented: Understands that accuracy and follow-through are essential in catering and event planning.
- Results-Focused: Understands that successful marketing should generate engagement, customer traffic, and sales.
- Adaptable: Comfortable working in a fast-paced restaurant environment.
Qualifications
- Experience in marketing, social media management, catering sales, event coordination, or hospitality preferred.
- Strong written and verbal communication skills.
- Experience creating social media content and short-form videos.
- Familiarity with Canva, Instagram, Facebook, TikTok, and basic content editing tools.
- Strong organizational and time-management skills.
- Comfortable conducting sales outreach and following up with prospective clients.
- Proficiency with email, spreadsheets, and basic office software.
- Restaurant or hospitality industry experience is a plus.
- Experience with Toast POS or catering management software is a plus.
We're especially interested in candidates who can demonstrate previous work, creative projects, sales achievements, or successful events they've coordinated.
Compensation & Growth Opportunities
- Starting pay: $16.00 per hour
- Additional earning potential through catering sales commission.
- Performance-based incentives tied to catering growth.
- Opportunities to grow with the business and take on additional responsibilities.
- Creative freedom to develop marketing campaigns and new business opportunities.
Schedule
- Minimum 35 hours per week.
- Primarily weekday hours.
- Some evening and weekend availability required for special events, content creation, and catering coordination.
- Ability to manage time effectively and meet deadlines independently.
What Success Looks Like
- Consistent, high-quality social media content.
- Increased restaurant visibility and customer engagement.
- New catering leads generated through proactive outreach.
- Strong client relationships and repeat catering bookings.
- Well-organized, professionally executed events.
- Measurable growth in catering revenue and business opportunities.
- Reliable communication and consistent follow-through.
How to Apply
Please apply through Indeed with your resume.
We strongly encourage applicants to include:
- Examples of social media accounts or content they've managed.
- A portfolio of photography, videos, or marketing materials.
- Previous catering, event planning, or sales experience.
- A brief explanation of how they would help grow our restaurant's catering business.
If you're creative, motivated, organized, and love turning ideas into results, we'd love to hear from you!
Join RÁK Modern Thai & Cocktails and help us grow our brand, build lasting relationships, and create memorable dining experiences.
Pay: From $16.00 per hour
Work Location: In person
