Design Engineer I

Echo Engineering & Production Supplies, Inc. • Full-time • Indianapolis, IN, US • 1m ago

Full-time Description

Design Engineer

Type: Full-time, Exempt

Reports to: Engineering Manager

Supervises: None

Description

Working Location: Indianapolis, IN

Remote opportunity is available for the right candidate. The candidate must be within a half day drive of Indianapolis and willing to travel to headquarters as needed.

Description

Develop and design custom products within customer-based parameters
Develop improvements to existing products
Provide technical support to sales team members and customers
Responsible for knowing Echo’s product lines, in-house manufacturing abilities and how products are used
Understand and comply with Echo’s Quality Policy while continually looking to improve upon the quality of the company
Adhere to guidance and direction from management
Design (70%)
Analyze opportunities to determine if customer requirements can be met
Design products and develop solutions that meet customer requirements
Support across multiple departments during product development and launch
Resolve cases related to opportunities and products
Use Salesforce CRM to manage and document information related to opportunities
Meet or exceed individual and departmental goals and metrics to include, but not limited to, 1st pass rating, productivity standards, time-based metrics
Execute test plans based on project needs
Understand and use various pieces of lab equipment for part validation
Customer Service (20%)
Present the best first impression possible to our customers in accordance with the Echo Way
Assist sales team members and customers as needed in answering technical questions about products, capabilities, specifications, or other specific inquiries on current, future, or past orders
Safeguard customer property sent as samples to include intellectual property, drawings, and prints
Work with engineering team members to ensure production is completed in a timely manner
Research and Development (10%)
Seek and develop new and improved materials, tools, and production methods to produce current and future products and add new capabilities to the company
R&D improvements will add new products, reduce cost, increase efficiency, enhance quality, and enhance customer satisfaction

Requirements

Minimum Requirements

High school diploma required.
Bachelor’s Degree in Engineering or a technical field preferred
Minimum of 2 years in design or related field
Minimum of 1 years’ experience using design software such as SolidWorks, CATIA, Pro-E, or similar 3D modeling software
Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.)
Experience using a CRM such as Salesforce preferred
Willingness to travel domestically up to 10% (not including travel to headquarters) for customer and operation site visits.

Additional Preferences

Knowledge of coatings, and finishes
Knowledge and experience with processes (injection molding, compression molding, extrusion, die cutting, converting)
Knowledge and experience of Geometric Dimensioning and Tolerancing (GD&T) and tolerance stacks
Knowledge of materials, specifically thermoplastics & elastomers, is preferred.
Knowledge and experience with 3D printing technologies (SLS,SLA, Polyjet, FDM)
Knowledge and experience in automative, heavy machinery, and metal finishing industries

Competencies