Description You are an expert facilitator: you open doors, foster communication, and bridge the gap.The Virtual FRM will be responsible for the management of defined accounts within the diabetic therapeutic area, specifically supporting the Customer's assigned portfolio while advancing product access and reimbursement for patients through approved education and support services. In this role, you will manage daily activities that support appropriate patient reimbursement for products in provider offices. You will also serve as a liaison to other patient assistance and reimbursement support services.
- Support appropriate patient access and reimbursement education to HCPs, HCP Office Staff, and approved matrix partners in Hub/SP program, patient support team by using approved messaging, tools, and patient support services and financial assistance programs, etc.
- Provide information to HCPs, Office staff, and approved matrix partners on how the product is covered under the pharmacy or medical benefit design.
- Where appropriate, VFRM will coordinate with the Hub/SP/Approved Partner concerning individual patient cases including patient access, coverage assistance, enrollment etc.
- Analyze reimbursement and access issues and act as the local access and reimbursement resource for field sales and regional management as permitted by policy.
- Operate within approved rules of engagement, privacy, and compliance with business rules.
Essential Requirements: - BA/BS degree required
- 2+ years of experience in patient services, clinical support or pharmaceutical sales
- Experience with specialty products to effectively educate offices on access and reimbursement
- Strong presentation skills, both written and verbal delivering educational presentations
Desired Requirements:
- Knowledge of Centers of Medicare and Medicaid Services policies and processes with expertise in Medicare Parts B & D
- Advanced knowledge of medical insurance terminology
- Diabetes disease state experience
The annual base salary for this position ranges from $100k to $110k. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance.
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.
W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
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