Empower Businesses to Stay Connected, Become an AT&T Business Customer Associate with San Diego MS Team!
San Diego MS Team is hiring a Business Customer Associate to support our business solutions campaign in San Diego. In this role, you’ll engage business clients, present AT&T’s advanced communication solutions, and contribute directly to sales performance and client success.
As a Business Customer Associate, you’ll be responsible for maintaining client relationships, updating service records, and recommending AT&T’s business solutions. You’ll complete structured training in telecom products, account tools, and outreach strategy to support campaign goals.
Who We Are
We are San Diego Media Solutions, a professional sales and consulting firm built for impact. Our mission is to help brands scale through targeted outreach, strategic sales execution, and a culture of excellence. We don’t just drive results, we build momentum.
What We’re About
We specialize in guiding business clients through AT&T’s business offerings, delivering tailored solutions through confident sales execution and a team-first mindset. Our team is trained, equipped, and supported to deliver consistent results and build lasting business client relationships.
Built for Business. Backed by AT&T.
What You’ll Be Doing as a Business Customer Associate
- Act as the primary liaison for AT&T’s business clients, managing service requests, resolving inquiries, and ensuring timely support across digital channels.
- Educate business customers on AT&T’s wireless, internet, and VoIP offerings, aligning solutions with operational needs and driving telecom efficiency.
- Process service activations, account updates, and product upgrades with precision, ensuring accuracy and continuity across AT&T’s business systems.
- Log all client interactions, feedback, and action items in AT&T’s CRM platform, supporting seamless follow-up and campaign visibility.
- Partner with internal sales and technical teams to resolve service issues—maintaining high satisfaction scores and reinforcing AT&T’s business value.
- Identify growth opportunities by recommending AT&T solutions that align with client goals, supporting long-term account development and retention.
What You Need to Bring to the Table as a Business Customer Associate
- High school diploma or GED required; associate or bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.
- Up to 2 years of experience in sales, account coordination, or telecom support is strongly preferred, internships and entry-level roles count.
- Strong written and verbal communication skills, with the ability to build rapport, present solutions, and maintain a consultative tone across business interactions.
- Ability to quickly learn AT&T’s business product suite—including wireless, internet, and VoIP—and explain services clearly to business clients.
- Highly organized and detail-oriented, with the capacity to manage multiple accounts, track service activity, and maintain accurate CRM records.
- Self-motivated and goal-driven, with a proactive mindset and a passion for solving problems and delivering measurable outcomes.
Help businesses stay connected and grow with AT&T as a Business Customer Associate — Apply today through Indeed!
Job Type: Full-time
Pay: $4,000.00 - $5,200.00 per month
Work Location: In person
