NWM Enterprises is selecting candidates for its Team Member program dedicated to supporting solar energy expansion. The ideal Team Member serves as a foundational step toward a long-term leadership career, offering immersive training in solar energy economics, customer onboarding, and the strategic management of renewable energy initiatives.
As our Team Member, you will develop industry-leading skills in solar project coordination, customer communication, and performance tracking. Using proven campaign management tools and methodologies, you’ll build a solid professional framework that prepares you for future opportunities in solar energy leadership and consulting management.
Role Responsibilities for a Team Member
- Lead solar outreach by educating customers about clean energy benefits and generating interest in tailored solar service programs
- Coordinate service setup by preparing customer accounts, verifying documentation, and ensuring smooth activation and installation processes
- Address customer inquiries remotely with clarity and empathy, guiding clients through enrollment and ongoing solar support
- Maintain precise CRM records by documenting interactions, milestones, and updates to ensure visibility and compliance across all campaigns
- Identify growth opportunities by analyzing customer feedback and usage patterns to recommend appropriate upgrades and enhance satisfaction
- Attend weekly sales meetings and Team Member training sessions to further strength your skills and grow your career
- Support cross-functional teamwork by streamlining onboarding, resolving service issues, and upholding operational standards for solar service delivery
What You Gain as a Team Member
- Hands-on experience with end-to-end solar campaign operations, from outreach efforts to service coordination
- Structured mentorship, training, and performance-driven feedback
- Practical experience using CRM systems and digital workflow platforms
- Opportunities to influence active campaigns and contribute directly to customer satisfaction and overall program results
Team Member Qualifications
- High school diploma or GED required; coursework in business, communications, or environmental science preferred
- Experience in customer support, outreach, or service coordination—preferably within energy, utilities, or subscription-based services
- Prior Team Member experience is highly advantageous
- Strong communication and listening skills, with the ability to simplify solar concepts and guide clients through enrollment
- Proficiency with CRM software and digital tools to ensure accurate documentation and account management
- Adaptable, goal-oriented, and capable of managing multiple outreach priorities in a fast-paced, solar-focused environment
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Work Location: In person
