ASSISTANT OFFICE MANAGER - RESTORING LIFE CHIROPRACTIC
Join Arlington's Premier Family Wellness Destination!
We're seeking an elite sales professional who thrives on helping families invest in life-changing natural healthcare while exceeding performance targets. You're obsessed with not only helping people completely transform their life and their family's life through natural healthcare services like chiropractic, but you're also equally obsessed with and passionate about communication and building rapport, stats and metrics and conversion rates! Join our mission-driven team where your success directly impacts the health and happiness of hundreds of families!
ABOUT RESTORING LIFE CHIROPRACTIC
For almost 20 years, Drs. Eric and Lauren Alvarado have built Restoring Life Chiropractic into Arlington's most trusted family wellness destination. We serve 450+ patients weekly with our neurologically-focused approach that delivers profound, life-changing results. Our patients don't just get "adjusted" – they get their lives back.
What sets us apart:
We're not just a chiropractic office – we're a thriving wellness community where patients come to heal, connect, and transform their lives. Every day, we prevent unnecessary surgeries, eliminate chronic pain, and help families experience the fullness of life through optimal health.
- Advanced diagnostic technology (INSiGHT scans, digital X-rays, StemWave therapy)
- Almost 20-year track record of helping families heal naturally
- High-volume, results-driven environment where excellence is rewarded and celebrated
- Insurance-independent practice serving health-conscious patients who value premium care
THE OPPORTUNITY: ASSISTANT OFFICE MANAGER
This isn't your typical front desk job. We're seeking a sales powerhouse with the communication skills, money mindset, and leadership presence to maintain our exceptional standards.
YOU'LL BE RESPONSIBLE FOR:
SALES & CONVERSIONS (Your Primary Focus)
- Convert new patient leads into lives changed forever through the power of chiropractic in healing the human body
- Master our financial consultation process and payment plan options to help patients not get stuck in financial barriers to getting the healthcare they deserve
- Maintain high close rates through assumptive language and confident communication
- Handle objections with expertise, helping patients see the true value of their investment
- Track and celebrate conversion rates, collections, and performance metrics
COLLECTIONS & FINANCIAL EXCELLENCE
- Ensure seamless payment processing and care plan sign-ups
- Manage accounts receivable with persistence and professionalism
- Collaborate on strategies to maximize collections and reduce outstanding balances
- Process payments, payment plans, and financial paperwork with accuracy
MARKETING & COMMUNITY OUTREACH
- Coordinate health talks, lunch-and-learns, and wellness events in the community
- Identify and book wellness event opportunities (health fairs, corporate wellness)
- Plan and execute in-office events to build patient community
- Generate patient reviews and referrals through systematic follow-up
- Collaborate with doctors on social media content and marketing campaigns
PATIENT EXPERIENCE & OPERATIONS
- Create exceptional first impressions from initial phone call to ongoing care
- Manage patient scheduling and Electronic Health Records with precision
- Handle multi-line phone systems and guide prospective patients through our process
- Maintain office organization and support seamless daily operations
- Assist patients with understanding their care plans and appointment schedules
WHO YOU ARE: THE IDEAL CANDIDATE:
SALES BACKGROUND & MINDSET
- 5+ years of proven sales experience with consistently high performance
- Track record in direct sales, business development, or high-ticket service sales
- Experience with sales training programs, objection handling, and closing techniques
- Money mindset mastery – you understand that premium services deserve premium investment
- Comfortable discussing financial commitments ranging from hundreds to thousands of dollars
COMMUNICATION & RELATIONSHIP SKILLS
- Phenomenal on the phone with natural rapport-building abilities
- Excellent written and verbal communication skills
- Experience managing leads and converting prospects into committed customers
- Ability to explain complex concepts in simple, compelling terms
- Professional presence that commands respect and builds trust
LEADERSHIP & SELF-MANAGEMENT
- Self-leadership and entrepreneurial mindset (MLM background welcomed!)
- Ability to work autonomously while maintaining high standards
- Experience training or mentoring others in sales techniques
- Solution-oriented problem solver who thrives under pressure
- Strong organizational skills with attention to detail
TECHNICAL & ADMINISTRATIVE
- Proficient with computer systems, databases, and learning new software
- Experience with Electronic Medical Records preferred but not required
- Google Sheets/Excel proficiency for tracking metrics and performance
- Multi-tasking ability in fast-paced, high-volume environment
CULTURAL FIT
- Passion for helping people achieve life-changing health results
- Alignment with natural healthcare and wellness principles
- High integrity with confidential patient information
- Team player who celebrates wins and supports colleagues
- Commitment to excellence in everything you do
REQUIRED SKILLS
- High-ticket sales and closing experience
- Phone sales and lead conversion expertise
- Financial consultation and objection handling
- CRM systems and performance tracking
- Healthcare or wellness industry experience preferred
WHAT WE OFFER:
COMPENSATION & BENEFITS
- Competitive hourly wage: $23 - $25/hour (up to $52,000 annually to start + bonuses)
- Uncapped performance bonuses available after successful completion of training and achievement of key performance indicators including:
- Marketing events (internal and external) executed
- New patients booked from marketing events
- Leads generated and converted
- Revenue closed and conversion rates
- Paid time off and benefits package available per request
- Career advancement opportunities in expanding multi-location practice
WORK ENVIRONMENT
- Join a high-vibe, results-driven team where success is celebrated
- Work alongside leading pediatric and family chiropractors
- Clean, modern, welcoming clinic environment with state-of-the-art technology
- Professional development and sales training provided
- Be part of an almost 20-year legacy of transforming lives
GROWTH & IMPACT
- Direct impact on practice growth and patient outcomes
- Collaborative planning with leadership team on marketing strategies
- Front-row seat to life-changing patient transformations
READY TO JOIN OUR LIFE-CHANGING MISSION?
If you're a sales professional who:
- Gets excited about exceeding conversion goals
- Believes that investing in health is the smartest decision people can make
- Thrives in fast-paced environments where excellence is rewarded
- Wants to be part of something bigger than just a job
Then we want to hear from you!
TO APPLY:
Submit your resume along with a cover letter and a short video that tells us:
- Your sales & marketing background and biggest achievements
- Why you're passionate about helping people invest in their health
- What excites you most about tracking performance metrics and conversions
- How you've handled objections in past sales roles
Video Instructions: Upload your video to your Google Drive and send the shareable link along with your resume and cover letter to: drlauren.rlc@gmail.com
Only qualified candidates with proven sales experience will be considered for this life-changing opportunity.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Paid training
- Professional development assistance
Work Location: In person
