Company Description
Felina Lingerie is a prominent apparel and fashion company headquartered in Chatsworth, California, specializing in stylish and high-quality lingerie. Known for combining comfort with sophistication, Felina has earned a reputation for its commitment to designing products that meet the diverse needs of its customers. With a strong foothold in the fashion industry, Felina Lingerie continues to shape new trends while maintaining its dedication to providing timeless and elegant designs. Employees at Felina are part of a collaborative, innovative, and fast-paced environment that values creativity and excellence.
Role Description
This is a full-time, on-site role based in Los Angeles, CA, for a Sales Coordinator- Apparel Wholesale. The Sales Coordinator will be responsible for supporting the sales team by managing customer accounts, assisting with order entry, and tracking sales processes. Coordinating and shipping garment samples for customer-specific requirements, presentations and photoshoots. This includes providing excellent customer service, coordinating logistics, and ensuring seamless communication between internal teams and external clients. The role requires managing and updating sales reports, maintaining accurate records, and facilitating the efficient operation of sales functions while adhering to organizational goals and deadlines.
Annual Salary range DOE $50k-$60k
Key Responsibilities
- Process and manage all sales orders from entry through fulfillment, ensuring absolute accuracy in pricing, quantities, delivery windows, and customer requirements
- Track orders end-to-end, monitoring production, shipping, invoicing, and delivery status
- Maintain and reconcile order data across internal systems, sales tools, and customer documentation
- Serve as an operational liaison between Sales Management, Production, Shipping, Finance, and Customer Service
- Prepare sales reports, order summaries, and forecasts for Sales leadership
- Identify discrepancies, errors, or risks in orders or timelines and proactively resolve issues before escalation
- Maintain up-to-date records on accounts, styles, pricing agreements, and seasonal programs
- Support sales meetings, line reviews, and key account presentations with accurate data and materials
- Ensure compliance with internal processes and customer-specific requirements
- Coordinate and ship garment samples for customer presentations, photoshoots, customer sending, and organizing with internal teams
Qualifications
- Sales Coordination and Sales Operations skills, including strong organizational abilities and the capacity to process orders accurately and efficiently.
- Customer Service and Communication abilities, with a focus on professional, clear, and responsive client interaction.
- Knowledge of Sales processes and experience working in a similar sales or wholesale environment in fast pace environment
- Proficiency in common office software with excellent written and verbal communication skills
- Detail-oriented, with strong time management and problem-solving and strong organizational skills
- Proficiency in Excel and order management/ ERP systems ( ABS, NetSuite or similar)
- Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
- Experience in the apparel or fashion industry is a plus.
Preferred Experience
- Experience in apparel or fashion wholesale
- Familiarity with seasonal selling cycles, production timelines, and delivery windows
- Experience supporting senior sales leadership or key accounts
- Familiarity with retail math
